please.....address these concerns

1.
Please give us a filter for the new add friend button. We should be able to turn the ability off from other people like a spam filter. I have had everyday, one or more strangers trying to add me and it is getting old fast. I don't add people that I don't know or especially ever spoke to and I know many others that feel the same way. This new button is more of a new way to spam people then help add someone. I have been here over 2 years and it has never been an issue to teleport someone to me or vs. to add a friend. This is just annoying and is no different then the old (cancelled) appearance on your calling card when you decline. The reason why you changed the (cancelled) appearance on cards is because of hurt feelings. This is no different. Please implement a filter.

2.
Please change pay pal process warning from 0-5 business days to 5 or more business days. Because I haven’t seen 0-4 business days all summer. Processing pay pal credit is not being paid in a timely manner, if it is always going to take 5 or more days then say so because saying 0-5 business days and it is really 6-7 days on a constant basis is false information and bad business which I am surprised no one has reported it to the BBB. Who ever is in charge of pay pal processing filters (yes it is your filter settings, I know how mass pay works) has set it too high and many people are upset including myself. Again I can not stress how many stay home parents use SL for a real job and normal real jobs you don't have to pay membership and land fees to work in. Several times I have been processed on a weekend (sat-sun) so I know M-F only is an invalid statement when someone wants to reply with a blanket response.

Both of these issues need to be addressed along with other issues including all the downtime effecting many SL's business that Linden Lab depends on to survive. You will start losing more premium members and gaining more basic or unverified accounts that have nothing to lose. The survival of Second Life depends on Linden Lab's customer support and promises in the future. When these things are not met in a timely fashion then your members get frustrated and leave. This doesn’t sound like an efficient way to gain trust and new premium accounts.





Thank you for hearing me out and a moment of your time.

Kind regards, Kat