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Ok....question (account trouble).

Adam Black
Registered User
Join date: 4 Apr 2005
Posts: 9
04-12-2005 00:45
So i signed up for SL recently on the trial.

Decided i liked it. Upgraded to the Premium account.

everything is going great, and just now i reboot computer cause of lag issues.

i come back....and i get, cannot login, account disabled.
I look in my account info on this webpage. and it says cancelled...but...it was charged 9.95 already. so i upgraded account a second time.

now it shows...

Your current plan: Premium Monthly
Your billing rate: US$9.95 Monthly
Your current status: Active
Next Bill Date: Thursday, May 12, 2005

and i still can't log in (i just re-upgraded 5 mins ago)

this is what my account history says

Account History
Date Action
Apr-12-2005 00:37:01 Account sucessfully updated to .
Apr-12-2005 00:37:01 Next bill date set to Thursday, May 12, 2005.
Apr-12-2005 00:37:01 Account successfully billed: $9.95
Apr-11-2005 22:02:54 Account cancelled due to inactivity
Apr-08-2005 05:21:56 Account sucessfully updated to .
Apr-03-2005 19:56:21 Trial account created, expires Monday, April 11, 2005.
Apr-03-2005 19:48:36 Account creation initiated.

whats going on? how come i still can't log in now?
Hiro Pendragon
bye bye f0rums!
Join date: 22 Jan 2004
Posts: 5,905
04-12-2005 00:57
i would call customer service after 10am PST tomorrow morning. That looks like a mistake to me
_____________________
Hiro Pendragon
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