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Account disabled, why and what to do now ?

Gnawzguz Zugzwang
Registered User
Join date: 7 Sep 2004
Posts: 6
01-04-2005 03:44
That's what a friend of mine found after xmas holydays, getting back on his computer.
And now ???
Please help me.
Thank you
:eek:
Charlotte Gillespie
2 - 0 Lindens
Join date: 19 Nov 2004
Posts: 1,101
01-04-2005 03:49
It depends what he or she did. I've never been banned, so I don't know what the process is, but I would imagine that Linden would send the bannee an email to give at least a basic reason for their account being removed. Tell your friend (alt?) to check the emails at the address they used when they signed up for SL.
Gnawzguz Zugzwang
Registered User
Join date: 7 Sep 2004
Posts: 6
01-04-2005 04:44
I think he is not banned, just disabled.
Maybe there s a way to reabilitate the account.......
Adam Zaius
Deus
Join date: 9 Jan 2004
Posts: 1,483
01-04-2005 04:46
This can happen if you didnt pay the bills (among other things - so dont take this as definitive advice: speak with a linden if this doesnt work.), try changing over the credit card listed in the billing section, and see if that fixes it up. :)

-Adam
_____________________
Co-Founder / Lead Developer
GigasSecondServer
Eggy Lippmann
Wiktator
Join date: 1 May 2003
Posts: 7,939
01-04-2005 04:47
email [email]support@secondlife.com[/email] or [email]billing@secondlife.com[/email]
Gnawzguz Zugzwang
Registered User
Join date: 7 Sep 2004
Posts: 6
01-04-2005 05:11
Thank you for your help guys, the credit card was ok, and his account was created with a gift certificate.......I'm clueless.... emailed to support....