PLease don't ask a question and then leave before anyone can answer it. That shuts down the chat room and makes it much harder to help you.
LF
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Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
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09-27-2004 09:06
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Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
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09-27-2004 14:23
Hm, I would think some people get impatient or confused -- not knowing what's going on behind the scenes, especially if they've had bad prior experiences with tech support and don't know about the great Volunteers who help with LH -- maybe a brief message could be actually added to the intro of the Live Help window, informing folks -- newbies like myself especially
 -- that "PLEASE BE PATIENT!"  _____________________
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Goshua Lament
Registered User
Join date: 25 Dec 2003
Posts: 703
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09-27-2004 19:26
Maybe a better clairification on exactly what live help is susposed to be used for could be of aid. And some ettiquite lessons.
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Lordfly Digeridoo
Prim Orchestrator
Join date: 21 Jul 2003
Posts: 3,628
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09-27-2004 20:03
Thus far Live Help has been used for everything from newbie help to casual conversation to announcements from the Lindens to advanced scripting and building questions.
The only ettiquette I would recommend is to please be patient, and recognize that 99% of the time you'll be talking to a fellow player, not a Linden. LF _____________________
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Oz Spade
ReadsNoPostLongerThanHand
Join date: 23 Sep 2003
Posts: 2,708
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09-28-2004 08:05
So I should wait for a reply to see if people want to come to my Bitchin Dwellers Meeting?
 "HELP I NEED MORE DWEEL!" Also, does Live Help provide tips on how to swoon Havok 2? --- People probably don't get that you wait for an answer, or some such, could be they crash too, if its a problem like "How do I stop my client from cra-"*closeIM* _____________________
"Don't anticipate outcome," the man said. "Await the unfolding of events. Remain in the moment." - Konrad
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