GRID IS DOWN - NOT maintenance, please read
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Altruima Linden
Fairytale Escapee
Join date: 1 Apr 2005
Posts: 505
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05-25-2005 20:50
Salutations!
I am here to assure you that there are indeed problems with broken logins and TPs and transactions, and they are being worked on being fixed right now. It was not planned, so it is not routine maintenance. What we have is a system error that is actively being addressed as I type this out as quickly as I can.
If you can communicate with anyone in-world, please advise them not to do anything - it would be better to log off for now in fact so that there aren't further risks to your inventory or L$ balance. Please spread the word that yes, we are working on it!
Apologies for the inconvenience, there is no ETA but do know we are hoping to find a fix as soon as absolutely possible.
Please watch Announcements and read the forums for further updates as the news breaks.
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Wuvme Karuna
..:: Spicy Latina ::..
Join date: 6 Jun 2004
Posts: 1,669
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05-25-2005 20:52
k thanks
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Chrestomanci Bard
likes cheese.
Join date: 27 Jun 2004
Posts: 27
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05-25-2005 20:56
From: Altruima Linden Salutations!
I am here to assure you that there are indeed problems with broken logins and TPs and transactions, and they are being worked on being fixed right now. It was not planned, so it is not routine maintenance. What we have is a system error that is actively being addressed as I type this out as quickly as I can.
If you can communicate with anyone in-world, please advise them not to do anything - it would be better to log off for now in fact so that there aren't further risks to your inventory or L$ balance. Please spread the word that yes, we are working on it!
Apologies for the inconvenience, there is no ETA but do know we are hoping to find a fix as soon as absolutely possible.
Please watch Announcements and read the forums for further updates as the news breaks. Thanks, Altruima!! Any hints as to what happened? Hamlet didn't spill coffee on the server again, did he?!?! *grins*
_____________________
I didn't jump. I took a tiny step and there conclusions were. You think you've seen all of SL? Plywood. What you didn't know was missing.
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Azazel Czukor
Deep-fried & sanctified
Join date: 30 Jan 2005
Posts: 417
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05-25-2005 20:56
Thanks for the quick update Altruma...I had to go to bed anyway. Good luck!
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Altruima Linden
Fairytale Escapee
Join date: 1 Apr 2005
Posts: 505
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05-25-2005 20:57
That Hamlet, he is all wet from the dunking still. Actually, I suspect the problems may have been caused by all the excess water that came out of Lindens in the office and flooded the server. J/K
Maybe we need another dunking!
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Chrestomanci Bard
likes cheese.
Join date: 27 Jun 2004
Posts: 27
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05-25-2005 21:00
From: Altruima Linden That Hamlet, he is all wet from the dunking still. Actually, I suspect the problems may have been caused by all the excess water that came out of Lindens in the office and flooded the server. J/K
Maybe we need another dunking! Forget dunking...start drinking! Add some Jager to the Red Bull you guys are probably downing in spades, and all will be fine in fifteen minutes... *grins again* FYI: I believe in you guys. Torley believes in you guys. Don't let the naysayers get you down; the game is awesome. </suckup>
_____________________
I didn't jump. I took a tiny step and there conclusions were. You think you've seen all of SL? Plywood. What you didn't know was missing.
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Usagi Musashi
UM ™®
Join date: 24 Oct 2004
Posts: 6,083
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05-25-2005 21:02
wow! couldnt anyone from LL tell us this inworld grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Roxy Xia
Registered User
Join date: 26 Feb 2005
Posts: 30
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05-25-2005 21:04
Thank you so kindly for the very quick reply. That's what I like to see in a Linden!  I'm still sad the game is down but feel much better to know we are being heard and they are working on it! Thanks again!
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Altruima Linden
Fairytale Escapee
Join date: 1 Apr 2005
Posts: 505
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05-25-2005 21:06
Thanks!
OK, latest news, please let EVERYONE know to read here for updates, what happened is this:
There were some problems with the primary servers that started a chain reaction. Think of a setup of dominos, how when you knock one down, then all the others will start falling. So there was a cascade, a sort of ripple effect and more and more servers stopped responding.
Good news is since we know that, the problems will be dealt with more effectively.
Now we have to pick the dominos up, and if you can please help us spread the word it will help so much.
Sorry guys and I know how you all feel!
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nancy Muromachi
Registered User
Join date: 2 May 2005
Posts: 17
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good communication
05-25-2005 21:06
Thank you very much for your post. It was honest and trueful. It was very much appreciated. Good luck with your efforts tonight and if you guys need fresh coffee, just email me......lol
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Travis Lambert
White dog, red collar
Join date: 3 Jun 2004
Posts: 2,819
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05-25-2005 21:06
Altruima - thank you for the status. Even though issues are frustrating for everyone - information like this eases the mind  Thanks again!
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Schlitzie Martini
Registered User
Join date: 3 Mar 2005
Posts: 56
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05-25-2005 21:07
I suspected it was some sort of technical difficulty when I couldn't log back in for relog. Ah well, gives me time and an excuse to fool around in Max  From: someone There were some problems with the primary servers that started a chain reaction. Think of a setup of dominos, how when you knock one down, then all the others will start falling. So there was a cascade, a sort of ripple effect and more and more servers stopped responding. Sounds kinda like Regans trickle down economics to me lol
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Altruima Linden
Fairytale Escapee
Join date: 1 Apr 2005
Posts: 505
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05-25-2005 21:08
Ian will be making an official announcement with more details soon to explain what happened, please keep checking this page /3/1.html
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Buster Peel
Spat the dummy.
Join date: 7 Feb 2005
Posts: 1,242
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05-25-2005 21:12
From: Altruima Linden Ian will be making an official announcement with more details soon to explain what happened, please keep checking this page /invalid_link.htmlI tried this link, and I get a message that I do not have permission to view it. Zat correct?? Buster
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Altruima Linden
Fairytale Escapee
Join date: 1 Apr 2005
Posts: 505
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05-25-2005 21:13
Sorry, wrong link! /3/1.html
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