Second Life Forums Archive - Hotline Etiquette

HeatherDawn Cohen

Who Me?!?!

Join date: 9 Aug 2004

Posts: 397

04-09-2005 20:19

Is there any? They wonder why bugs aren't being fixed. Did they think they're going to if Linden's are wasting their time answering the same question over and over? I think some general rules need to be as follows:

If you ABSOLUTELY know that no body in the rest of these forums will know the answer, then post to the Hotline. Newbies especially. Trust us. Most of us have been here for a while, know the ins and outs and are willing to help. You will probably get a lot more feedback if you post in anything but the Hotline.

IF, it's a technical problem that hinders your SL play, then you need to either call or email them. That's what they are going to tell you to do anyway.

Happy Posting,

HDC

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Jeffrey Gomez

Cubed™

Join date: 11 Jun 2004

Posts: 3,522

04-09-2005 20:36

This could probably be better solved by adding a simple widget to the crash logger.

Picture shall follow.

Edit: Picture supplied. Hopefully LL understands this is a mockup in the spirit of both having no affiliation with LL proper and giving a pictorial reference of what I feel it should look like. Please don't skewer me for using the logo.

I would find that extremely helpful, with the option in "Preferences..." to shut it off. Furthermore, I feel many of us are grown up enough to have an "About..." section, which would bring up a more detailed explanation of why we crashed.

It's a thought.

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blaze Spinnaker

1/2 Serious

Join date: 12 Aug 2004

Posts: 5,898

04-09-2005 20:54

Yes, excellent idea!

It should open a window into the technical issues forum.

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Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds :

"User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."

Juro Kothari

Like a dog on a bone

Join date: 4 Sep 2003

Posts: 4,418

04-09-2005 23:04

Great suggestion Jeffrey. You should post that image in the Feature Suggestions forum. I think something like that would be a huge help.

I noticed a particularly harsh thread in the 'Hotline' today. The person was obviously unhappy about certain errors on the part of LL and was accusing them of all sorts of nice things. What a putz, I thought to myself. I wish people would give them a little more of a break - it's not like they are sitting around playing WoW all day at the office.

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Hotline Etiquette
HeatherDawn Cohen Who Me?!?! Join date: 9 Aug 2004 Posts: 397	04-09-2005 20:19 Is there any? They wonder why bugs aren't being fixed. Did they think they're going to if Linden's are wasting their time answering the same question over and over? I think some general rules need to be as follows: If you ABSOLUTELY know that no body in the rest of these forums will know the answer, then post to the Hotline. Newbies especially. Trust us. Most of us have been here for a while, know the ins and outs and are willing to help. You will probably get a lot more feedback if you post in anything but the Hotline. IF, it's a technical problem that hinders your SL play, then you need to either call or email them. That's what they are going to tell you to do anyway. Happy Posting, HDC _____________________ Dawning Concept Main Store Dawning Concept @ SL Boutique Dawning Concept @ SL Exchange HeatherDawn's Blog Second Style
Jeffrey Gomez Cubed™ Join date: 11 Jun 2004 Posts: 3,522	04-09-2005 20:36 This could probably be better solved by adding a simple widget to the crash logger. Picture shall follow. Edit: Picture supplied. Hopefully LL understands this is a mockup in the spirit of both having no affiliation with LL proper and giving a pictorial reference of what I feel it should look like. Please don't skewer me for using the logo. I would find that extremely helpful, with the option in "Preferences..." to shut it off. Furthermore, I feel many of us are grown up enough to have an "About..." section, which would bring up a more detailed explanation of why we crashed. It's a thought. _____________________ ---
blaze Spinnaker 1/2 Serious Join date: 12 Aug 2004 Posts: 5,898	04-09-2005 20:54 Yes, excellent idea! It should open a window into the technical issues forum. _____________________ Taken from The last paragraph on pg. 16 of Cory Ondrejka's paper "Changing Realities: User Creation, Communication, and Innovation in Digital Worlds : "User-created content takes the idea of leveraging player opinions a step further by allowing them to effectively prototype new ideas and features. Developers can then measure which new concepts most improve the products and incorporate them into the game in future patches."
Juro Kothari Like a dog on a bone Join date: 4 Sep 2003 Posts: 4,418	04-09-2005 23:04 Great suggestion Jeffrey. You should post that image in the Feature Suggestions forum. I think something like that would be a huge help. I noticed a particularly harsh thread in the 'Hotline' today. The person was obviously unhappy about certain errors on the part of LL and was accusing them of all sorts of nice things. What a putz, I thought to myself. I wish people would give them a little more of a break - it's not like they are sitting around playing WoW all day at the office. _____________________

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