Dream Seeker Estates with 120+ regions currently is still seeking a Support Agent/Estate Manager to join our team. This individual will report directly to the Support Manager. The prospective Support Agent must work well with a team and also independently, be reliable and self motivated. Our Estate's support is based on a support ticket which support agents need to check and complete in a short period of time to include immediate assistance when necessary to our residents.
Some of the duties will include:
- Reclaim land (following a specific guideline we have set)
- Set available land for sale as per our procedures
- Updating and maintain our online spreadsheets to keep an accurate account of our Estate
- Perform regular tests and checks on sims to ensure sims are running smoothly and covenant is being followed.
- Provide technical support to our Estate and residents.
- Provide excellent customer service.
- Other duties/tasks as assigned.
REQUIEREMENTS
- Minimum in-world experience of 6 months.
- Minimum in-world experience as a Support Agent/Estate Manager of 3 months in an estate with at least 20 paying residents.
- Must be able to commit an average of 3 to 4 hours daily (our average work load).
- Building and land knowledge to provide effective support to our estate and residents
- Second Life troubleshooting knowledge and/or where to go to find the answer or assistance you need to complete the task satisfactorily with minimal supervision
- Fluent in English with excellent communication skills.
- Ability to work as a team as well as follow directions and complete tasks with minimal supervision.
- Must have or create a GMail account. We use Google for our documents and also to communicate with each other.
If this is the job for you, please send an email to [email]niki.andel@googlemail.com[/email] with a short resume describing your RL and SL work history and experience, and please do not forget to include your SL name.
Thank you!