[2009/05/24 12:57] Dustin Rae: there's something wrong with the lashes on your skins
[2009/05/24 12:57] Dustin Rae: I just purchased 2 from you
[2009/05/24 12:57] Dustin Rae: but the lashes are all like.. yellow for some reason for me
-- Instant message logging enabled --
[13:14] Pompeja Rossini: let me see f I can help ypou
[13:14] Pompeja Rossini: but
[13:14] Pompeja Rossini: you do not need to wear the bald of damiani
[13:15] Dustin Rae: ok
[13:15] Pompeja Rossini: u have a bug
[13:15] Dustin Rae: I tried relogging
[13:15] Dustin Rae: it didn't fix the problem
[13:15] Pompeja Rossini: look inside your folder
[13:16] Pompeja Rossini: there is a note about skins
[13:16] Pompeja Rossini: corrupted
[13:16] Dustin Rae: i don't see the notecard in there
[13:16] Pompeja Rossini: what graphic card do you have
[13:17] Dustin Rae: well it doesn't matter what graphics card i'm using because i'm not the only one seeing this
[13:17] Dustin Rae: otheres can see it too
[13:17] Pompeja Rossini: yes I know and you are wrong
[13:17] Pompeja Rossini: bc we see what your graphic desplays
[13:17] Pompeja Rossini: ists a known issue
[13:18] Pompeja Rossini: beleave me I am long time in sl
[13:18] Dustin Rae: ok
[13:18] Pompeja Rossini: if you call linden with this issue they will tell you the same
[13:19] Dustin Rae: well i have a home chipset video card for toshiba satellite
[13:19] Dustin Rae: never had any issues with graphics
[13:19] Dustin Rae: on secondlife or anything else
[13:19] Pompeja Rossini: but if you look the jira
[13:19] Pompeja Rossini: you will see this happens to many people
[13:19] Pompeja Rossini: it even happened to me
[13:20] Dustin Rae: all of my other skins work perfect
[13:20] Pompeja Rossini: yes wait I search the jira
[13:20] Pompeja Rossini: bc no one has thois issue
[13:21] Pompeja Rossini: I can wear the skin perfectly and also my manager as you see
[13:21] Dustin Rae: I think the problem is actually that shit skin was made for particuliar body shape
[13:21] Dustin Rae: face shape
[13:21] Dustin Rae: and the textures are running into eachother
[13:21] Pompeja Rossini: this has nothing to do with the shape
[13:21] Dustin Rae: I didn't mean to type shit skin that was an accident
[13:21] Pompeja Rossini: hmm you know how to make a skin??
[13:21] Dustin Rae: mean't to type this skin
[13:21] Pompeja Rossini: you are a skinner?
[13:21] Dustin Rae: I've made crappy skins before with the templates
[13:22] Dustin Rae: nothing that was too great
[13:22] Pompeja Rossini: bc you talk of textures running into each other?
[13:22] Pompeja Rossini: this doesnt exsist
[13:22] Dustin Rae: well I mean the colors running in, over lapping eachother
[13:22] Pompeja Rossini: no way
[13:22] Dustin Rae: the painted areas on the template of the skin could overlap on a shape
[13:22] Pompeja Rossini: fidt you should do all things to fix this
[13:22] Pompeja Rossini: thats not right
[13:23] Pompeja Rossini: I dont know how you made skins but these are not painted
[13:23] Pompeja Rossini: so if you like bnow we try to hhelp you
[13:23] Dustin Rae: well I'd like the problem fixed or my Lindens back fo sure
[13:23] Dustin Rae: I don't have a problem deleting these since I just purchased them right now and the Eyelashes are not working withme
[13:24] Pompeja Rossini: you wanna be calm and ploite or wanna get rude now?
[13:24] Dustin Rae: I'm not being rude
[13:24] Dustin Rae: I'm telling you what I'd like
[13:24] Pompeja Rossini: I asked if you wish help to solve this without assuming things or not
[13:24] Dustin Rae: Granted I'm a little upset I just spent 3,000 Lidens on two skins that aren't working for me
[13:25] Dustin Rae: I'd love to get this fixed
[13:25] Dustin Rae: definitely
[13:25] Pompeja Rossini: they work on everyone
[13:25] Pompeja Rossini: this is one of the most sold skins in sl
[13:25] Pompeja Rossini: just google it
[13:25] Dustin Rae: I believe you about that
[13:25] Dustin Rae: I've been using Abyss skins with all of my accounts
[13:25] Dustin Rae: just wanted to try something new and Cynda brought me here
[13:26] Pompeja Rossini: now either we solve this
[13:26] Pompeja Rossini: or I cant help you
[13:26] Dustin Rae: ok then let's solve it
[13:26] Dustin Rae: or give me my money back
[13:26] Dustin Rae: I don't want to ague
[13:26] Dustin Rae: argue*
[13:26] Pompeja Rossini: we dont do refunds
[13:27] Pompeja Rossini: there is a policy and I will try to help you
[13:27] Dustin Rae: Then I'll copy and paste this conversation to everyone I know
[13:27] Pompeja Rossini: or you may call linden
[13:27] Dustin Rae: Your product isn't working for me
[13:27] Pompeja Rossini: you can do that but you should know
[13:27] Pompeja Rossini: that is againtz tos
[13:27] Pompeja Rossini: is a violation
[13:27] Dustin Rae: If your business is bad
[13:27] Dustin Rae: then it's not
[13:27] Pompeja Rossini: listen
[13:27] Pompeja Rossini: !!!
[13:28] Pompeja Rossini: now
[13:28] Pompeja Rossini: you get me very upset
[13:28] Pompeja Rossini: bc you refuse my help
[13:28] Dustin Rae: I'm not refusing it
[13:28] Dustin Rae: I was just telling you how it is
[13:28] Pompeja Rossini: https://jira.secondlife.com/browse/VWR-2149
[13:28] Dustin Rae: I'd like my money back if we can't fix this problem
[13:28] Pompeja Rossini: read that
[13:29] Pompeja Rossini: and now if you want my help either we do or you go and you may tell who you want whatever you want
[13:29] Dustin Rae: I'[ll pos it it on the forms aswell
[13:29] Dustin Rae: no probglem with that
[13:29] Dustin Rae: problem*
[13:29] Dustin Rae: Ok
[13:29] Dustin Rae: I'm going to tell everyone, every Site
[13:30] Dustin Rae: affiliated with SL the business you gave me
[13:30] Pompeja Rossini: you can tell whp you want
[13:30] Dustin Rae: I'm calling Lindens aswell
[13:30] Pompeja Rossini: if I see you anywhere I will report you
[13:30] Dustin Rae: about your business
[13:30] Dustin Rae: and talking to the customer people
[13:30] Pompeja Rossini: bc I offered to help#
[13:30] Dustin Rae: customer care
[13:30] Dustin Rae: You didn't do shit for me