Login Issue after rolling restart

This issue on affects only one of my 3 accounts.

After a rolling restart I can not login with my Aura Lily avatar. The other two login perfectly. This has been going on since the later half of May when I submitted the first support ticket. The response I got back from SL Support was the generic your modem/router/firewall is messed up.

How can this be when I can log in the other two accounts?

When I try to log in with my Aura Lily account the progress bar typically hangs at Region and then again at Pre-cache the again at Clothing. Sometimes the login just flat fails and I get the little Login Failed message. Sometimes the client will open after 7 or 8 minutes but it opens in a non-useable state. My av will be at 10x 10y 10z in the sim and none of the menus are functional. My avatar is in this non-state with her arms out to the side. I have left her in this state until the browser timed out with no change. After I close this session I immediately try both of my alts and they login as normal no issues. Just for the sake of thoroughness I try my Aura Lily av again after closing the last alt and I get exactly the same login issue hanging at Region/Pre-cache/Clothing and finally appearing ingame in this non-state.

This issue has lingered all day (12 -14 hours of trying to login) in some cases then all of a sudden I can login no problem.

Anyone else having a similar issue?

Again to day same issue. I did finally get logged in after many many retries. These many many tries took several hours. This has gone beyond annoying and not a peep from the Support Tickets other than the original Generic response from SL Support to (pointlessly) check - firewall, router, modem, etc. I wish they would read the whole post not just the title or the limited selection provided on the dropdown on the form. Maybe there are too few of Support people trying to do too much.

Pointless meaning if i can log in my other accounts in rez everything in a minute or so how can the firewall, router, modem, etc. - be the problem?

If there is something I need to do to fix this someone tell me or suggest something besides deleting my inventory. I spent a good deal of time on the Saturday deleting stuff down from 19k items to somewhere near 15.5k items. Maybe that is still too many, huh.

Does anyone know if our avatars reside on different servers? My guess that this is so because I can login with the alts.