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Group IM: Error starting a new chat session

Seri Franciosa
Registered User
Join date: 17 Dec 2006
Posts: 25
11-27-2007 05:07
Trying to start a group IM session to advertise events for our (admittedly large - 1200) group is always a failure. We get a message saying error starting a new chat session and then a dialogue box. I suspect that SL just can't cope with groups this large because I can start grou IM's with others. Any ideas?
Monk McKinney
Registered User
Join date: 23 Nov 2006
Posts: 9
Group IM fails
11-27-2007 07:34
From: Seri Franciosa
Trying to start a group IM session to advertise events for our (admittedly large - 1200) group is always a failure. We get a message saying error starting a new chat session and then a dialogue box. I suspect that SL just can't cope with groups this large because I can start grou IM's with others. Any ideas?


I have a group of similar size and it has been failing for a week. I have filed a support ticket (5 days ago) and have not heard anything back.

So, I feel your pain.
Flower Balogh
Registered User
Join date: 24 Jul 2007
Posts: 64
11-27-2007 23:06
I submitted a service ticket 2 days ago................two of my groups will not open session. Only 400 members
D2D Miles
Registered User
Join date: 3 May 2007
Posts: 7
02-07-2008 21:51
Old post I see but same issue group is new with 100 members haven't been able to use group chat yet. Started the group a couple of weeks ago still hasn't cleared up. Was LL able to help ? Submitted a support request too Ill post back if I hear anything!