Textures Reverting Back. Not staying.

Ok, I am one of the owners of feral paws. We were working on something which we have given a certain color texture to. The next day we decided to use the same built but just change the textures. When we changed the textures to our liking, we took it off and put it in a box. When I went to change the settings, I then copy them into my inventory so I had an extra set with the right settings. When I put it on, not all the textures were right. They reverted back to the first texture we had on there. So, I went back to the originals, to my surprise, was also reverted back to the same texture. Once I changed the textures back, I deattached then reattached, they did it yet again! But this time only a couple didn't keep the texture. I have NO LAG and I have a good computer. No, it isn't my video card because I haven't updated it so it's not the same as those who are having the shoe texture issues.

I have tried to make two tickets to Linden Labs. They kept giving me emails that I won't get a reply for help because I am a basic user and not a premi. I spend allot of money on sl. Sometimes more then the premi. I even tried calling them and seeing if there was anyway I could get help and got told there is nothing they can do to just file the ticket even after I told them the emails I was getting that told me it would not be replied to. I still haven't gotten no answer, so I am hoping someone could help me out on here? Or at least find out if someone is having the same issues?

**ADDED INFO**
No no no, ths is on going. It's not just packet lost, it's with any texture, at any time. Even when it shows no lag or anything. I also went and tried it on my other computer, it dose the same thing, but get this, it only dose it to Fiona account. I have an alt which I paid for when they were charging to have alts. My alt dosn't have the issue, its only Fiona. Which reminds me, a few days ago before this issue came up. It said that DNS or something like that failed. It wouldn't let me go to second life website on Fiona or anything. Eventually it got went away and allowed me to log in and the issue seem to be cleared untill now, when I started to work on our next product.

This could still be a packet loss thing, even if you have a good fast computer. You can see the accumulated lost packet count under Help->About Second Life…, the last line in the upper box. that particular kind of problem can come and go depending on the health of all the networks between you and SL, but at least this will let you see if there is an ongoing problem there.

No no no, ths is on going. It's not just packet lost, it's with any texture, at any time. Even when it shows no lag or anything. I also went and tried it on my other computer, it dose the same thing, but get this, it only dose it to Fiona account. I have an alt which I paid for when they were charging to have alts. My alt dosn't have the issue, its only Fiona. Which reminds me, a few days ago before this issue came up. It said that DNS or something like that failed. It wouldn't let me go to second life website on Fiona or anything. Eventually it got went away and allowed me to log in and the issue seem to be cleared untill now, when I started to work on our next product.

Lag and packet loss are different things. The silly lag meter will often show a nice green dot for the network when messages are being dropped. The help menu is where you want to look for what has happened over the course of the session, or the shift-ctrl-1 stats for what is happening at the moment.

If you are seeing occasional DNS errors, that too points at some kind of ISP or network problem.

The reason why I am focusing on packet loss is because that is the type of problem that would cause you to see changes locally that don't show up later on the server. It could even be a communication problem between the sim and the back end servers, you would have to confirm that by seeing if other people building in the same sim have the same problem. If they don't, it's back to the connection between you and SL, or something with your account.

To rule out a problem with the inventory server that handles your account, retexture the object with your regular account and sell a copy to your alt (sell so that it doesn't pass through your own inventory). See if both show the reversions after taking it from inventory. If each gets different results on a rezzed copy, it *might* be a problem with your account's inventory. If both accounts see a problem, then it's most likely not an inventory thing.

Another way changes can become undone is when a sim crashes. There is a little window of time between when a sim makes its periodic backups and a crash, and a little bit of sate can be lost in that window. This possibility would only come up if the sim crashed between the time you made your changes in world and took the object into inventory. Uncommon on most of the main grid, pretty frequent in crashy places like the preview grid.

As stated, I already did that. It didn't happen on my alt. Here is another test I did. I went to my grandma's house. I first used my alt, no problem doing the same thing I was doing on Fiona. Then, I do Fiona, and it starts doing it again. If it is a issue with account, what do I do to fix it? I downloaded SL several times.
ALSO when I had that DNS error, it only happen to FIONA. I could log onto my ALT just fine. Like nothign happen. but every time I tried going on Fiona, it would give the same issue.

I mentioned some more things to try involving taking things built by the other avatar, to see if you can narrow it down to an inventory problem. You did not state that you tried those things. You may want to try those specific things so that you can find out what is going on. If you can find a specific way to trigger the problem, it is more likely that someone at LL can help you. They really do responds better if the scope of the problem is very narrow, that is why it helps to jump through the extra hoops.


Redownloading the software isn't likely to accomplish much, especially if you haven't manually cleared out the settings files (uninstalling doesn't do that, and removing settings is much more likely to effect any change than re-downloading in any event).

Ultimately, if it is an account-specific problem, you will need to use the LL support available to you, meaning to use the special questions option. If you want more than that, unfortunately you will need to spring for at least a month's subscription.


DNS has nothing whatever to do with Second Life accounts, it's even an entirely separate system from Second Life. That would be coincidence.

I have had a similar thing happen to my account. As already posted, it is a packet loss issue. It is not always related with your connection, it can be simply the database missing a packet and refreshing its current state, to show the texture on record.

As you have been around a time and run a business in SL, I'll guess you have a large inventory , that doesn't help lol

I understand the points that you all point out with the Packet loss issue, but if it was packet loss would the issue then not be on both characters and not only one of them?.

As I have understood the Avatar Fiona is having the issue but the Alt Avatar is not, they are both running from the same computer on the same connection. So if it was packet lose it would affect both of the avatars. And also the issue has been tested on Two different computers at two different locations and the issue is still a curing. Another fact that most likely rules out a client side packet loss.

If it is indeed a packet loss issue then it has something to do with the server that the Fiona Avatar is connection to, and that cannot fixed on the Client side.

Maybe, maybe not. Some attachments can generate a lot of update traffic, big inventory refreshes can stuff things up, and so on. If the connection to SL is already meh, it doesn't take a lot to push it into yucky. Dropping the bandwith slider a few notches often improves things if that's the case.


And again maybe, maybe not. That's the kind of thing that each avatar taking the others' built items from in world would help to narrow down.

If you run one avatar with very little in the inventory, and another with several thousand items, the performance will be different, even on the same PC. The packet loss can be simply due to waiting for the IP database updating and fetching your inventory information eachtime you login.
Packet loss isn't always related directly between your system and SL, it can be, and often is, SL internal related.

When you rez something out of your inventory, or even wear objects etc, the internal database cluster has to transfer the information from the central database to the sim and those sims around you, so they can be broadcasted to all the avatars and child avatars (those on adjoining sims) to your location. Internal packet loss, can cause the symptoms you describe.

The invintory is the same ammount lol. I brought the premi. The people in live chat couldn't even help me and said that it shouldn't be like this. They all had to keep passing me becuase it wasn't packetlost or anything to do with that. They all say it has something to do with my invintory not working right so I have to submit a ticket becuase all that you have said that they have looked into, is not the issue. There is something wrong with my account itself/invintory that isn't acting right.

Thank you all for your help. I am greatful that you all took the time to reply and happy to have gotten such help. ^_^ Thanks once more <3

If you have 2 HD's, or even 2 partitions, that will work, try loading 2 instances of SL on each. Run one instance of the client, asign the correct drive and location to the cache as the avatar you are using, then do the same for the other client (one at a time), but this time, asign the cache to the other drive. When each client is loaded, make sure you go into Preferences, network and point the cache to the correct location, relevant to the avatar/drive you are running.

Now run each client together (adding the -multiple switch to the traget in the SL desktop icon), see if you can be ingame with both avatars.

If it is not packet loss, if maybe some IP block for running multiple avatar accounts from one IP. That is something that LL can sort out.