Susan Beach
Registered User
Join date: 13 Jan 2003
Posts: 70
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02-25-2004 19:03
Need help - When running Second Life, my computer will sometimes freeze. Mouse stops moving, nothing works, and I have to press the reset button. This box is rock solid with everhthing else, it *never* crashes...except for when I run SL.
PIV/3.0GHz Asus 800 something or other deluxe mother board 512MB Ram WinXP Home GeForce2 with latest nVidia drivers.
Other apps run fine, and I don't think it's not a heat problem, my room is cool and other things that max out the cpu don't cause any problems.
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Kris Ritter
paradoxical embolism
Join date: 31 Oct 2003
Posts: 6,627
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Re: SL locks up my computer - what to do?
02-26-2004 00:49
From: someone Originally posted by Susan Beach Need help - When running Second Life, my computer will sometimes freeze. Mouse stops moving, nothing works, and I have to press the reset button. This box is rock solid with everhthing else, it *never* crashes...except for when I run SL.
Susan, Can't really offer any help I'm afraid, but it's not just you - I have a reasonably new uber-specced box with, quite literally, just SL on it. Since the last client update, mine has done exactly as you described for no apparent reason, although it does have a tendency to do it more when I'm manipulating the hell out of a torus in ways it shouldn't be.
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Susan Beach
Registered User
Join date: 13 Jan 2003
Posts: 70
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02-26-2004 16:01
There is a loose pattern - if I run SL in a window, and alt-tab back and forth, it locks the system. But sometimes I'm just in SL, and it locks the system. I'm using the latest nVidia drivers, but I'm wondering if I should use an older version?
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Doug Linden
Linden Lab Developer
Join date: 27 Nov 2002
Posts: 179
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02-26-2004 16:38
Hmm...
This kind of hard system lock up is usually due to either outdated AGP drivers or BIOS for you motherboard, or also potentially some sort of hardware incompatiblity. I think we have some information in the knowledge base on how to update find and update AGP drivers for your system, but I don't know the exact URL.
It also appears that their most recent 5x.xx series of drivers may have made some older hardware (like GeForce 2's) more unstable. I'd be curious if things worked better if you used the 45.xx drivers (I don't remember what the exact version is). Also, make sure you have crash reporting turned on - it helps us do diagnosis if you contact support for assistance.
- Doug
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Susan Beach
Registered User
Join date: 13 Jan 2003
Posts: 70
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02-26-2004 17:04
I have an Asus p4c800e Deluxe mobo. Drivers are current. I can roll back to the 45.xx nvidia drivers and see if that helps any. Crash reporting is on. I'm betting it's the video drivers. nVidia drivers don't always work well with older cards, like using the newest drivers with TNT2s is not as stable as using older drivers. I need a new video card...no money...sigh....
What gets me is that everything else is rock solid - the ONLY think that has ever crashed this system is SL....but that doesn't mean it's the fault of SL, it's quite likely that SL uses a featuer of the video driver that should work, but does not.
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