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Disparity of fairness and justice

Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-25-2009 11:23
I would like to know why, after weeks of reporting one of the many obstructions of a protected route by an ignorant land-owner, after I took my own action in frustration and was duly reported for the same crime (I blocked their front doors with some vehicles) as being committed by the afore mentioned land-owner, the response from the Lindens was immediate, resulting in me recieving a warning.


Clearly the Lindens have a serious disparity of logic and fairplay here. Why are the reports I send about the obstructions to public access along protected routes repeatedly ignored by the Lindens?!?

It appears that it is now perfectly fine and actively encouraged by the Lindens to block any protected mainland route you like! I am getting rather sick of this. There are some obstructions which I have been reporting for over 6 months and still they remain!

I know the actions I took in this incident were probably not the best actions, but after weeks of sending fruitless reports, what the hell else was I supposed to do? The Lindens do nothing! All I am doing is sticking up for all the other travellers of the mainland routes and trying to maintain unrestricted access for all along these supposedly public access routes, yet this is the thanks I get?!?!?

I wish I could think of a non-profane way to describe my current feelings for the Lindens right now....
Sammy Ormsby
Registered User
Join date: 22 Oct 2006
Posts: 2
A squeaky wheel gets the grease
04-25-2009 11:49
Over the years I too have had reported different instances with varying results. I 100% agree someone spanning over a protected roadway in affect blocking it should rate high on the response team. Unfortunately the squeaky wheel gets the grease… Send a LM to the site and ask the group to add AR reports until the item has been resolved.
Vitolo Rossini
The Dogfather
Join date: 13 May 2007
Posts: 26
blocked passages
04-25-2009 12:02
I have had neighbors who intentionally place large monolithic structures right up to the very edge of Sim line to prevent me easy access to my parcels. On one of my lands, I must fly over one such structure, or tp to my parcel just a few meters from my land in same region. (There was a 3-5 meter waterway for passage, at the sim edge but the neighbor noticed the clear passage I guess, and extended the concrete to the very sim line!)
Miral DeCuir
Registered User
Join date: 23 May 2007
Posts: 1
totally unfair!
04-25-2009 13:12
I can't believe that the lindens are still taking no notice of your repeated reports, yevad, they are truly being pathetic! As a land owner I whole heartedly agree that blocking so called "protected routes" is unfair and unhelpful to those who wish to use them. I have put a lot of money into SL over the years and am beginning to wonder why I bother. These routes are supposed to be for all to use so why can't the lindens unblock them when reports are repeatedly sent in regarding blocked routes!

You get my support all the way, of course! Unfortunately, in SL the Lindens are God, it would just be nice if they actually took notice of their long standing residents a little more often!
Lisa Seubert
Registered User
Join date: 18 Dec 2008
Posts: 15
04-25-2009 13:17
It's posts like this that will keep folks like me from investing any money into this venture too. Thanks for posting. I've often thought of purchasing land and going into the real estate business, but when I read stuff like this, I just decide to keep renting and not spending much.
Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
04-25-2009 13:22
From: Yevad Doobie
Clearly the Lindens have a serious disparity of logic and fairplay here. Why are the reports I send about the obstructions to public access along protected routes repeatedly ignored by the Lindens?!?
I can think of one explanation - if you are a basic account and the landowner has bought premium or concierge level service, then it would make sense that their ticket was addressed before yours.

If that is not the case, and you have the time, you could try contacting one of the Governance Team Lindens directly: http://wiki.secondlife.com/wiki/GTeam

I guess they no longer hold office hours.
.
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-25-2009 13:50
yeah, I've been thinking that too. It doesn't explain the ones that haven't been responded to in over 6mths though, unless unpaids like me who contribute 25k a month to the economy without paid membership count for nothing that is, which I am guessing is the case...

The blockage is still here by-the-way...someone came and returned my stuff but totaly ignored the blockage!

They say Lindens are god here...makes me think of a Roger Waters song...

God wants dollars, god wants cents, god wants pounds shillings and pence...
spinster Voom
Registered User
Join date: 14 Jun 2007
Posts: 1,069
04-26-2009 16:08
If this is the obstruction I think it is, I have AR'd it too, and I have a premium account. Pehaps it will take a critical mass of AR's to get something done?

The object in question is a 160m high (yes, it touches the clouds!) "scenery" screen built straight across a Linden road at a sim border. It is at least now phantom (it didn't used to be) but it is truly ghastly and ruins an otherwise good track. I can't believe the Lindens don't care about this deliberate encroachment on their own land.

Yevad, I am really sorry you've been treated like this. You do a tremendous service for all of us who love to travel the mainland roads and this isn't fair.

The more people who AR this the better.
Lias Leandros
mainlander
Join date: 20 Jul 2005
Posts: 3,458
04-26-2009 18:25
From: Yevad Doobie
I would like to know why, after weeks of reporting one of the many obstructions of a protected route by an ignorant land-owner, after I took my own action in frustration and was duly reported for the same crime (I blocked their front doors with some vehicles) as being committed by the afore mentioned land-owner, the response from the Lindens was immediate, resulting in me recieving a warning.
Because you can prove you complained and they ignored your complaint. Complaints are suppose to be dealt with within 72 hours. Once you reacted they have to CYA and hush you up.

In another week they will send you a e-mail saying you never responded to their request for more information about your complaint (even though they never sent you any correspondence asking for more information) so they are closing your ticket. Standard Operational Procedure so whomever they report to just sees issues resolved in a timely manner.

.
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Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-26-2009 19:57
From: spinster Voom
The object in question is a 160m high (yes, it touches the clouds!) "scenery" screen built straight across a Linden road at a sim border. It is at least now phantom (it didn't used to be)


Actually, this is a different blockage, further around Corsica. It is quite a few sims away following that route and turning left after the water heading south, then right heading east for about 3 sims. It is a big prim with hedges around and a house in the corner which sits directly on the protected route. The big prim and the root prims are coordinated to be on the owners land, but the protrusions onto the protected route cover it entirely!

Incase anyone is thinking I am a busy-body who reports anything on Linden land (I had an IM accusing me of this once), I would like to make it clear that it is only obstructions I report, as some prims overhanging or crossing over protected routes which cause no obstruction do not stop access. Many add much to the aestetic appeal of some areas, such as the things like bridges, road surfaces, ramps to non-linden road systems, I have even seen an exposed pipe on Jeogeot somewhere which looks great. I have also occasionaly seen blockages where a very good diversion is in opperation, which again, as long as we can still use the routes, I don't have a problem with.

Many people add to the look of SL by technicaly breaking the rules, and I guess it depends on your taste how offensive this looks. Some, such as the wall you mention which is now phantom, are as you say very ugly, and while you may be able to still pass through here, it leaves you driving blind unless driving in mouselook for quite some time, and I have had lack of sight like this force me into ban-lines before.

I'm glad that you appreciate my work to aid explorers in SL, and I must say that it is feedback such as yours and some others I have been recieving lately that keeps me going. The Lindens lack of action on the many obstructions I have reported has been making me quite dispondant lately (hence my "griefing" the landowner which sparked this thread) and I have even considered getting rid of the Explorers Information Centres a couple of times. But knowing that many people appreciate what I do, benifit from it, and support my constant drive to encourage more people to explore these long and sometimes very interesting routes is what drives me to continue my campaign.

I have found many interesting sims though exploring these routes and had much more fun than bad times, that is for sure, and anyone reading this, please don't be discouraged from doing the same. There are so many beautiful and interesting builds along these routes, it is definately worth doing still.

I won't let the lack of Linden response stop me reporting obstructions either, as each report adds another e-mail confirming it to my in-box, which gives me more and more data to work on. I might use this to make a web-page documenting my campaign, and who knows, this and the forum posts I make about it, may embarrass the Lindens into finaly starting to take action one day.
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-26-2009 20:03
From: Lias Leandros
Because you can prove you complained and they ignored your complaint. Complaints are suppose to be dealt with within 72 hours. Once you reacted they have to CYA and hush you up.

In another week they will send you a e-mail saying you never responded to their request for more information about your complaint (even though they never sent you any correspondence asking for more information) so they are closing your ticket. Standard Operational Procedure so whomever they report to just sees issues resolved in a timely manner.

.



Interesting. I think it's time I travelled each and every route again and collected LMs of all the obstructions I have previously reported, so if they do contact me, I can show them exactly how many are still there. I have a few other things to do first at a couple of mainlands (still compiling rez-point LMs for a couple), so I will make this my next objective. (I was wondering what I would do next lol).
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-26-2009 20:15
From: Sammy Ormsby
Over the years I too have had reported different instances with varying results. I 100% agree someone spanning over a protected roadway in affect blocking it should rate high on the response team. Unfortunately the squeaky wheel gets the grease… Send a LM to the site and ask the group to add AR reports until the item has been resolved.



I was thinking about doing something like this, but as someone pointed out to me, this will increase the land-owners traffic, and might even do them a favour. Also, it could lead to me recieving another warning, or even a 3 day ban for disclosure or defemation or something else....it appears this is how the Lindens minds work on such issues. I am fruitlessly trying to follow the correct procedure where I can...frustrated bouts such as that mentioned above being the exception.

I must say though, I did get satisfaction seeing all the doorways at their mall blocked by my trucks...eye for and eye and all that. My heart went out to the innocent people who rent from this ignorant landowner though, and I did feel guilty about it too. It was an act of frustration and desperation though, and I have learned from it. Now I know that acts like this will only be turned back against me, so I shant try something similar again.

Perhaps I need to get a flight to the USA and hire a massive truck and park it across the Lindens entrance to their offices...or better still, build a huge structure across it...lol

"Hey buddy, move your truck"
"File an AR about it, hahaha"
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
*update*
04-27-2009 06:32
The obstruction has now been taken away, though it is unclear whether the Lindens have actually pulled their finger out, or whether the landowner has finaly felt some guilt over their deplorable behaviour. I suspect it's the latter.

I am thinking that maybe reports from others has helped, as I have recieved some good support on this issue from other avid explorers. Thanks to all who have contributed both here and in-world. Now there is just the other obstructions for me to worry about, but I will continue with my strive for unobstructed travel around SL...these routes are for us all to enjoy and it is worth fighting for!

Someone has to try and protect the protected routes...doesn't that sound crazy? lol
Tabliopa Underwood
Registered User
Join date: 6 Aug 2007
Posts: 719
04-27-2009 06:46
From: Yevad Doobie
Someone has to try and protect the protected routes...doesn't that sound crazy? lol
Not at all. Keep up the good work =)
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
04-27-2009 20:05
:)
Yevad Doobie
Registered User
Join date: 5 Jun 2008
Posts: 121
And now it's the turn of Xstreet
04-28-2009 18:20
Now Xstreet is causing me problems about my Explorers Information Centres.

Please take the time to read this post in the Xstreet forums:

https://www.xstreetsl.com/modules.php?name=Forums&file=viewtopic&p=500721&master=1#500721