Kit Tsure
Registered User
Join date: 6 Feb 2010
Posts: 4
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02-07-2010 02:19
As the title says. I haven't played SL in a very long time, I decided to give it a shot and I remembered my old account name and that it had a lot of items bought on it from real money, so not really looking to start over. However the email I used for it I haven't logged into for about a year and now doesn't exist anymore, which means I can't retrieve my password. This is a total pain and I'm not sure what to do about it. Any help would be very much appreciated  Btw sorry if this is the wrong forum for this question.
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Mitzy Shino
can i haz ur stufz?
Join date: 15 Dec 2006
Posts: 409
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02-07-2010 02:26
The only thing I can think of is to try and remember the password, or somehow get that email address back.
I'm not sure if you can file some kind of ticket with proof its yours to get LL to reset the password.
Good Luck.
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Kit Tsure
Registered User
Join date: 6 Feb 2010
Posts: 4
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02-07-2010 02:35
From: Mitzy Shino The only thing I can think of is to try and remember the password, or somehow get that email address back.
I'm not sure if you can file some kind of ticket with proof its yours to get LL to reset the password.
Good Luck. I've tried every password I can think of and none are working :/ I was kinda hoping there was a ticket I could file, this couldn't be the first time something like this happened
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Mitzy Shino
can i haz ur stufz?
Join date: 15 Dec 2006
Posts: 409
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02-07-2010 02:45
There might be, I'm just not aware of one. I would guess if there is you might have to jump through hoops to prove you are the owner of the account.
Just did a little looking, seems you can call them, verify your id and get things reset.
"My Account
Are you having a little trouble with your password or security question? We can get this straightened out by talking to you.
Please call us: (866) 476-9763."
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Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
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02-07-2010 03:48
I filed a ticket with the same lost info and recovered 3 accounts.
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Kit Tsure
Registered User
Join date: 6 Feb 2010
Posts: 4
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02-07-2010 04:10
From: Briana Dawson I filed a ticket with the same lost info and recovered 3 accounts. Great to know this, thanks :]
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Briana Dawson
Attach to Mouth
Join date: 23 Sep 2003
Posts: 5,855
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02-07-2010 04:39
I did have to know what the old email accounts were (even though i had no access to them), and the answer to the secret question i had originally set for them.
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Kit Tsure
Registered User
Join date: 6 Feb 2010
Posts: 4
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02-07-2010 10:49
From: Briana Dawson I did have to know what the old email accounts were (even though i had no access to them), and the answer to the secret question i had originally set for them. Yeah luckily I was smart enough to write my old emails down on a word doc back then, but not smart enough to write my SL accounts down -.-
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