Router Problems

Router: Network Everywhere (Linksys) NR041

Computers: 2 laptops, one Toshiba Satellite, one Dell Inspiron

Problem: We got the Toshiba last week or so. We hooked it up to the router and everything was working wonderfully. One night, we were checking our email and found -- after having already logged into Gmail and checking several emails -- that we'd been suddenly cut off, BOTH computers, from Internet access. At first I thought it was a problem on SBC's side of things, but after a phone call, I discovered that each laptop works fine when connected only to the modem.

I have already tried turning everything off and then turning on first the modem, the router, and then the laptops themselves. I've tried running the Network Connection wizard to set up a small home network. I've tried changing the IP addresses.

We were getting the "conflicting IP addresses" message, but now it seems that the laptops are unwilling to share the connection -- when one laptop goes on, the other goes off.

Any ideas are much appreciated!

Ugg, this sounds like a port routing issue on the surface but maybe not. The router sounds like it isn't assigning the network IP's to each computer as it should. Each computer on the network should have an address assigned to it, something like 198.168.1.100 for one then 198.168.1.101 for the next one. Straight out of the box, the router shouldn't need much configuring, in most cases it is a simple matter of plugging everything in.

What did you use as your home network configuration? Through a residental gateway right?

If this doesn't help you may end up having to delve into port forwarding. You might go to the Linksys website and check the forums for your particular equipment, that is how I found one of my routers was bad from the factory as lots of folks had similar problems.

If it were just for SL, assigning a port for each instance of SL would likely solve the problem but if it is for general internet you have to assign a port for each computer in the router configuration. (this is odd since this is such a simple set up though, you may have a bum router). You may need a firmware update, again check the maker's website. Considering it was working then stopped working indicates a fault with router and it may be bad. Have you tried doing a manual reset on the router? There is usually a little button or hole to push a straightened paper clip to reset the configuration on the router to default settings.

I'm not the best at networking so maybe someone else has better suggestions.

That only applies to SL, not internet in general.

Yeah, that's what I thought too. The thing is, the Toshiba Satellite is not new, it's a work computer. It had a wireless connection on it which has since been disabled/removed, and its IP address was very different from the Dell's, which was usually 192.168.1.1.



Yeah.



The thing is, my router isn't a Linksys router, it's a Network Everywhere router with a Linksys logo on it (I'm not quite sure how that works).



I tried the firmware update, nothing. I also tried manually resetting the router.

Can you explain how I might assign a port for each computer in the router configuration?

And thank you so much for your help