DSL dosent like SL

Hi,

I have send email to Support but wanted to check here to see if any of you have experienced this problem and know how to fix it. Most of my responses from Support have been 4 months later.

I have just gotten DSL, switched from cable.

I log into SL and everything goes as normal, until I try to move. I cant move, I can turn in circles.

In the upper right where the connection bars are located, I will have a very low or no connection showing at all.

If I continue to stay in SL I will be disconnected, timed out. Most of the time, due to me being a very impatient person, I quit the program.

What I do notice is that my connection with my DSL will be broken. I will have to reboot the DSL modem to get connection back.

Any suggestions or comments.

Hope

First, do you have a wireless network?

Second, using Alt-1, what is your ping time to the SL server?

A friend of mine used to have tons of problems with his DSL line. It wasn't shielded very well inside the house and lots of things would interfere with the signal, especially halogen lights.

Do you have the problem just surfing the net too?

Call your ISP and tell them your having a problem. Better to have too many looking into it for you than not enough. Good luck, would like to hear about the solution.

Why did you leave cable? I used to have DSL and it was okay, but the ISP customer service was the worst I have ever dealt with. They were horrifically terrible.

I love my cable, it rocks. The one time I did have a connection issue with my cable they actually sent a guy out to my house the same day to fix it!

Anyway, good luck.

Thanks for the responses.

1. I am not wireless, I have enough wire in this room to go around the world 3 times.

2. went into SL and did the alt-1 and read the ping fluctuated between 199 and 205 on user and server (not sure that is the correct word)

3. do not have halogen lights in the house

4. do not have any problems surfing the net or getting into There and moving around.

5. I left cable because in my area they are having some bad problems and I am not able to stay connected. I would lose connection 3 or 4 times a night while in SL.

6. I use a router which my connection from the modem goes into router and then to my computer and another.

7. I have contacted my DSL provider and they say the lines are open and working extremely well. Also, contacted the maker of the router and it is working well.

8. received a message back from SL support asking me to get the upstream and downstream something. Going to find it now.

will keep intouch.
responses welcome

I had DSL do this when I was at my friend's trying to play. The DSL line he had was extremely far out and almost at the distance limit of what qualified and what didn't qualify. To make this short his dsl was far out , getting a lower than 1.5 mbit connection (which there is going to be overhead anyway) and I could logon fine but doing anything would cause the same problem.

You may try to lower the network settings to the lowest and see if that helps you move.

You may try http://www.dslreports.com/stest

and see what types of speeds get reported back to you. Might try all 3 of the free servers. I know there are others out there but this is the one we use at work. It may be a low speed getting returned that is borderline on being able to play SL.

I have never had cable, only DSL. What I've read about cable is that it is often faster than DSL, but occasionally slower too. You get no guarantees with cable. If you have two neighbors hogging all the bandwidth you might suffer the consequences. DSL at least guarantees you a bandwidth figure (not counting the speed of your hardware or the server you are connecting to). Whereas with Cable it is as though you are on a local area network with your neighbors (it may be that this is not true of all cable systems, but it is at least the case with some). DSL also offers advantages when it comes to what the providing company can do, for example a cable service can terminate their Internet service with little or no notice to you (as happened when one of the big cable companies shut down a year or so ago leaving millions of people with no e-mail address). DSL, since it is tied with your phone service is considered more of a "necessity" and cannot be arbitrarily terminated in the same way. (Another way to say this is that the two services fall under two totally different sets of laws).

SL needs a lot of bandwidth, but it is not true that it needs 1.5kbps, since I used it at .5kbps here until recently. I'm moving to an area with 1.5kbps. Having tried SL at the new place I'm not sure I can tell that much difference (I have a slow PC though). What I can tell is that I can stream audio at CD quality or above on one PC while I do SL on the other when I am using the 1.5Kbps connection, but at the old location SL would cause the audio to get interrupted at the slower speed, so, given my slow PC, SL was using most of the .5Kbps pipe, but not nearly all of the 1.5Kbps pipe

I would definitely run a speed test, either the one mentioned or this one (or better yet both):

http://reviews.cnet.com/7004-7254_7-0.html

Mine here just clocked in at 635Kbps, which is a slight improvement over what it used to be. I am also running through a router, as you are, and that might be a slight factor, but the router provides firewall protection too, and if you identify it as the problem you need to have some sort of software firewall in place (or get another router).

In summary, there is nothing (that I've heard about) inherently better or worse about DSL vs Cable with respect to running SL. It is more likely a problem with your service provider or your specific set-up.

Ok, I have dumped my DSL and have gone back to cable.

Now I have another problem..

I deleted SL and reinstalled the 1.3.6 version.
I was crashing when attempting to log in.

Well, I try to enter SL and it crashes each time. Gives me the message "out of memory" I have 390k of physical memory and I believe 700k or virtual memory, although I dont remember where to go to find this info to confirm. My son was helping me.

I have deleted many programs I did not use and things that were running in the system tray.

Has anyone else had this problem and do you have any suggestions how I may fix this problem.

Second Night without Second Life... <sigh>

Thank you... Responses Welcome

Hope

I may have dumped DSL but think SL has dumped me...

Rolled back computer till 2 days ago with "Go Back"

Tried to enter SL but got message that there was an upstream problem.

Removed SL and reinstalled...

Now it hangs up when logging in at the "precaching" part of log in.

Yes, sending this to Support..

Just wanted you to know the perils of Hope Moonflower.

Yikes! Perhaps this is gonna turn out to be a hope issue rather than a DSL isue. I wouldnot have personallly returned to cable...but that's your gig. I suspect you may have had the tyoical new customer DSL install which frequently activates ether the crappy XP firewall of the add on firewall accompanying the DSL install software...

in which case you'll need to either turn it off or enable port triggering to play OL titles much of the time.

DSL blows doors on cable, at least here in the no shit hot central CA. san joaquin valley where anything over 90 degrees beats the crap out of those poor cable feeds...

cheaper too...

3000/512 sbc for 26.95/mo

Hi, so it continues

Dumped the OS and reinstalled

downloaded and installed SL

found and fixed a short in computer
found and fixed loose power supply
found one dead mouse and 2 cigaretts still burning
buried mouse and finished smoking cigarettes.

log in SL loads and downloads the inventory

then SL disconnects me

Message: mangled network data indicative of a bad upstream network connection or incomplete installation of SL

I am at a loss

I have sent request for help to Support.