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account canceled

Stamjam Threebeards
Registered User
Join date: 16 Jul 2009
Posts: 3
07-16-2009 17:42
i canceled my account but now i want to play it and stop cancellation. it is pending to be cancelled. what should i do?
Smith Peel
Smif v2.0
Join date: 10 Jan 2005
Posts: 1,597
07-16-2009 17:44
Hey Stam, I would log in, go to the support portal (http://secondlife.com/support) and choose "Live Chat" from the menu on the right.
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Stamjam Threebeards
Registered User
Join date: 16 Jul 2009
Posts: 3
07-16-2009 18:02
cant seem to find live chat there
Smith Peel
Smif v2.0
Join date: 10 Jan 2005
Posts: 1,597
07-16-2009 18:05
Are you logged in to the website?
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Stamjam Threebeards
Registered User
Join date: 16 Jul 2009
Posts: 3
07-16-2009 18:06
yes, but im basic member, not premium, therefore i have eno live chat
i subminted a ticket
Smith Peel
Smif v2.0
Join date: 10 Jan 2005
Posts: 1,597
07-16-2009 18:13
From: Stamjam Threebeards
yes, but im basic member, not premium, therefore i have eno live chat
i subminted a ticket


Ah, I see... I thought you meant you had cancelled your premium account. The ticket will work but it might take a little time.
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
07-16-2009 18:38
You used to have 30 days to reinstate your account. I've heard nothing about a change. Go into your account and look for something that might lead you to a way to cancel your cancelation. Or call them.........that sort of is a billing thing. Worth a shot

And basic accounts can submit support tickets....do that.
TigroSpottystripes Katsu
Join date: 24 Jun 2006
Posts: 556
07-16-2009 20:57
while you wait for the other attempts to result in any feedback, you could try calling them on their toll-free number, if you're not in the US you can still call them for free using SKype last I checked
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████ world,
your ███████████

From: someone
First they came for the ageplayers,
I remained silent 'cause I wasn't an ageplayer

Then they came for the furries,
I didn't protest 'cause I wasn't a furry

Then they came for the goreans,
I didn't speak up because I wasn't gorean

Then they came for me,
and there wasn't anyone left to speak up for me