Second Life Forums Archive - The JIRA *never* emails me...why?

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-12-2008 10:03

I submit issues at JIRA, I watch them, I vote on them...but I NEVER get an email from it. Not even when my own issues are updated/closed/etc. Anyone know why? Anyone got suggestions on what I can do to fix this?

Nika Talaj

now you see her ...

Join date: 2 Jan 2007

Posts: 5,449

03-12-2008 10:18

If you Watch issues, you should get email. Have you checked the email address on your profile in Jira?
.

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-12-2008 10:29

I have, and it's correct.

Anyway, you login to JIRA with your SL info, and it's using that email, and that part works fine, I get SL emails all the time...confirmation of L$ purchased, emailed IMs, etc. It's just the JIRA that won't email me for some reason.

Nika Talaj

now you see her ...

Join date: 2 Jan 2007

Posts: 5,449

03-12-2008 10:38

I just verified ... with your recent issue in Jira

... that I still get email for watches. It happens within a few minutes. Maybe try re-entering your email address in Jira's profile? Perhaps yours somehow got internally borked.
.

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-12-2008 11:38

I see no way to enter/change an email address in JIRA. It seems to pull it from my SL account info, with no way to edit it in JIRA. Where are you going to alter your JIRA email address? I've actually seen complaints in the JIRA that it uses the SL address and that it doesn't properly react when the SL address changes. Are you sure email address is editable in JIRA? Where?

Nika Talaj

now you see her ...

Join date: 2 Jan 2007

Posts: 5,449

03-12-2008 11:44

You're right! I just assumed it could be changed, sorry. Very puzzling. Could the emails perhaps be filtered out by your email's spam filter? Can you check a spam folder for that?

The only other thing I can think of is that SL in general is unfriendly to Hotmail, if you happen to have your email with them.
.

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-12-2008 11:46

It's a Yahoo address, and no, it's not being filtered-out into my spam folder.

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-18-2008 12:13

(bump)

No other ideas anyone?

Wildefire Walcott

Heartbreaking

Join date: 8 Nov 2005

Posts: 2,156

03-18-2008 12:16

From: Jaszon Maynard

It's a Yahoo address, and no, it's not being filtered-out into my spam folder.

I've seen a number of websites recently that have very clear warnings specifically against using Yahoo mail. I wonder if they filter some spam before it even hits your spam folder? I've heard some mail services do this (and I know my company does this... we have junkmail folders, but the great majority of detected spam never reaches us).

If you have another email address, it might be worth a try.

I use Gmail, and I do get email notifications on all the Jiras I'm watching.

_____________________

Desperation Isle Estates: Great prices, great neighbors, great service!
http://desperationisle.blogspot.com/

New Desperation Isle: The prettiest BDSM Playground and Fetish Mall in SL!
http://desperationisle.com/

Desperation Isle Productions: Skyboxes for lots (and budgets) of all sizes!

Jaszon Maynard

Registered User

Join date: 19 Feb 2008

Posts: 45

03-18-2008 12:30

Hmmm. Maybe. But then I have to change my email address for all of Second Life which would be a pain (JIRA uses same email as your SL account). AND I've seen a bug report that when you change your SL email address JIRA doesn't update. So I might change my address...and still not hear from JIRA.

Interestingly, I DO hear from OTHER companies' JIRA sites that I use. It's just SL's JIRA.

Darien Caldwell

Registered User

Join date: 12 Oct 2006

Posts: 3,127

03-18-2008 12:42

Sorry, I can't think of a reason. Still getting emails from JIRA on a near daily basis. All I can say is, it's not a Yahoo account that I use.

_____________________

Welcome to the Second Life Forums Archive

The JIRA never emails me...why?

The JIRA never emails me...why?
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-12-2008 10:03 I submit issues at JIRA, I watch them, I vote on them...but I NEVER get an email from it. Not even when my own issues are updated/closed/etc. Anyone know why? Anyone got suggestions on what I can do to fix this?
Nika Talaj now you see her ... Join date: 2 Jan 2007 Posts: 5,449	03-12-2008 10:18 If you Watch issues, you should get email. Have you checked the email address on your profile in Jira? .
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-12-2008 10:29 I have, and it's correct. Anyway, you login to JIRA with your SL info, and it's using that email, and that part works fine, I get SL emails all the time...confirmation of L$ purchased, emailed IMs, etc. It's just the JIRA that won't email me for some reason.
Nika Talaj now you see her ... Join date: 2 Jan 2007 Posts: 5,449	03-12-2008 10:38 I just verified ... with your recent issue in Jira ... that I still get email for watches. It happens within a few minutes. Maybe try re-entering your email address in Jira's profile? Perhaps yours somehow got internally borked. .
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-12-2008 11:38 I see no way to enter/change an email address in JIRA. It seems to pull it from my SL account info, with no way to edit it in JIRA. Where are you going to alter your JIRA email address? I've actually seen complaints in the JIRA that it uses the SL address and that it doesn't properly react when the SL address changes. Are you sure email address is editable in JIRA? Where?
Nika Talaj now you see her ... Join date: 2 Jan 2007 Posts: 5,449	03-12-2008 11:44 You're right! I just assumed it could be changed, sorry. Very puzzling. Could the emails perhaps be filtered out by your email's spam filter? Can you check a spam folder for that? The only other thing I can think of is that SL in general is unfriendly to Hotmail, if you happen to have your email with them. .
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-12-2008 11:46 It's a Yahoo address, and no, it's not being filtered-out into my spam folder.
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-18-2008 12:13 (bump) No other ideas anyone?
Wildefire Walcott Heartbreaking Join date: 8 Nov 2005 Posts: 2,156	03-18-2008 12:16 From: Jaszon Maynard It's a Yahoo address, and no, it's not being filtered-out into my spam folder. I've seen a number of websites recently that have very clear warnings specifically against using Yahoo mail. I wonder if they filter some spam before it even hits your spam folder? I've heard some mail services do this (and I know my company does this... we have junkmail folders, but the great majority of detected spam never reaches us). If you have another email address, it might be worth a try. I use Gmail, and I do get email notifications on all the Jiras I'm watching. _____________________ Desperation Isle Estates: Great prices, great neighbors, great service! http://desperationisle.blogspot.com/ New Desperation Isle: The prettiest BDSM Playground and Fetish Mall in SL! http://desperationisle.com/ Desperation Isle Productions: Skyboxes for lots (and budgets) of all sizes!
Jaszon Maynard Registered User Join date: 19 Feb 2008 Posts: 45	03-18-2008 12:30 Hmmm. Maybe. But then I have to change my email address for all of Second Life which would be a pain (JIRA uses same email as your SL account). AND I've seen a bug report that when you change your SL email address JIRA doesn't update. So I might change my address...and still not hear from JIRA. Interestingly, I DO hear from OTHER companies' JIRA sites that I use. It's just SL's JIRA.
Darien Caldwell Registered User Join date: 12 Oct 2006 Posts: 3,127	03-18-2008 12:42 Sorry, I can't think of a reason. Still getting emails from JIRA on a near daily basis. All I can say is, it's not a Yahoo account that I use. _____________________