Felicia Silversmith
Registered User
Join date: 24 Sep 2009
Posts: 6
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10-12-2009 21:47
Hello. During last two days system starts to log me out sometimes. After that i can not log in for a hour or two. System writes:
"Login failed. The system is logging you out right now. Your Account will not be available until --------- Pacific Time."
What the reason and what should i do?
Thank you. Felicia Silversmith.
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Anya Yalin
AnnaMayaHouse
Join date: 27 May 2008
Posts: 150
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10-13-2009 08:04
That message is normal when you try relogging too quickly after disconnecting, crashing etc. It shouldn't take hours though to be able to log back in. A couple of minutes at most.
As to why you're being logged out in the first place, there could be a number of reasons. Most logical one would be that you are in fact disconnecting. The viewer shouldn't close by itself, unless you crashed, in which case you'll get a notification. If SL just stops responding and you can't move, you lost your internet connection.
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Felicia Silversmith
Registered User
Join date: 24 Sep 2009
Posts: 6
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Additional Info
10-14-2009 02:58
Thanks for answer. Unfortunatelly the reason is not connection quality. I am loggin in with other character easy. And saw "logget out" character just standing in the game. When I try to send IM to "logged out" character - system doesn't report that the character is offline now. So, i think that problem is in account or region, where me character located. May be it's a system bug. I still hope to hear answers to my question from SL technical support.
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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10-14-2009 04:51
sounds like a " stuck presence " ,you can either submit a ticket to LL,or get the sim owner to re start the sim to free you
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nikita Jefferson
Registered User
Join date: 12 Dec 2007
Posts: 229
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10-14-2009 04:55
From: Felicia Silversmith Thanks for answer. Unfortunatelly the reason is not connection quality. I am loggin in with other character easy. And saw "logget out" character just standing in the game. When I try to send IM to "logged out" character - system doesn't report that the character is offline now. So, i think that problem is in account or region, where me character located. May be it's a system bug. I still hope to hear answers to my question from SL technical support. sounds like a " stuck presence " ,you can either submit a ticket to LL,or get the sim owner to re start the sim to free you,sounds like you have already submitted a ticket
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