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Jupiter Uborstein
Registered User
Join date: 13 Jul 2008
Posts: 3
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10-29-2009 13:19
sorry if i'm a little technically stupid.
i have been using the sl viewer 1.23 for a few days after a time away.
suddenly last night i had a crash and now sl viewer does not come up. i get a message that its initializing textures, then it just dissappears.
i tried de-installing and re-installing but no change.
can someone tell me if there is some data i might have lingering that i need to purge?
or a simple third party viewer that i might try?
thanks so much!
kisses!
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Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
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10-29-2009 13:29
If you get the login page you can try clearing your cache, closing the page and relaunching SL (maybe wait a minute or so before relaunching). If that does not work go back to your preferrences and on the network tab (where you clear your cache) take note of the location of the cache on your hard drive. Close again and navigate to that location and manually delete that folder (the entire thing........it will be rebuilt when you launch SL again).
If none of that works we need a little more information. Computer specs are always nice. Plus exactly what crashed..........your system or just Second Life? Any offers of help or suggestions, at this point, are really just shots in the dark without something to go on.
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Jupiter Uborstein
Registered User
Join date: 13 Jul 2008
Posts: 3
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10-29-2009 13:59
thanks sooo much for getting back to me!
no, i'm afraid that i never get to the login... i get a message that the cache is being initialized and then it dissappears.
my brother is able to help me a bit and he has shown me that the secondlife.exe process just dissappears at this point.
my machine is older:
motherboard: msi 865pe neo2-ls
power supply: seasonic ss300fs 300w
hard drive(s): seagate 80gb 7200rpm 8mb s
video card: msi geforcefx 5600 vivo 12
processor: intel p4 2.6ghs 800 sk478
memory: 4 x 512mb ddr pc2700 kingston
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Chosen Few
Alpha Channel Slave
Join date: 16 Jan 2004
Posts: 7,496
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10-29-2009 14:40
I had a similar problem once. For a while, the viewer would start to launch, and then would just disappear after a minute without a trace, every time.
I never did manage to fix it. I simply worked around it by using the release candidate, which was not suffering from the problem. When that RC went main, I installed it over the previous main viewer, and it continued to work. I still don't know what caused the previous one to misbehave like that. I'm just glad it's done and gone.
_____________________
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Land now available for rent in Indigo. Low rates. Quiet, low-lag mainland sim with good neighbors. IM me in-world if you're interested.
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Jupiter Uborstein
Registered User
Join date: 13 Jul 2008
Posts: 3
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the release candidate...
10-29-2009 20:05
thanks 'chosen few'!
the release candidate works for me!
kisses...
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Mitsuki Juran
Registered User
Join date: 20 Aug 2008
Posts: 23
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11-02-2009 11:43
Didn't work for me :/ having the same issue.
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