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<<<<Crash Bug>>>>/I think its a bug

Shepra Zapata
Registered User
Join date: 1 Apr 2004
Posts: 32
04-27-2004 21:41
Okay I have tried Almost everything now. I know A lot I mean LOT of peps were havin this issue with crashes and the forms it takes are just as many as RL diseases-Errr thats bad-
So far there has been one insedent were one person had a crash and it fried her Graphics card; another couldn't stay more then 2 minutes in the game with out a crash; plus every one I have heard from over team speak and such talked about crashes; then of course I had smooth sailing...........until BOOM I crashed and I have been stuck out ever since; I relize I posted in the first tech Support forum but it kinda turned into a disscussion on what a crapty graphics card I have for the beauty of SL-yet still. As far as I know my issues are It gets stuck on loading region and just sticks there. Hopefuly Maybe getting a few resolved may help lighten the load and give a clue as to what the Crashes are coming from- I really really hope THat a linden can help since it seems to be more of a SL prob rather then everyones comps


I am Very thankful *whip crack* *smile* JK lol
Chromal Brodsky
ExperimentalMetaphysicist
Join date: 24 Feb 2004
Posts: 243
Re: <<<<Crash Bug>>>>/I think its a bug
04-28-2004 14:25
From: someone
As far as I know my issues are It gets stuck on loading region and just sticks there.


One common suggestion to fix this behavior is to remove your SL cache. Apparently, the easiest way to do this is to completely uninstall your secondlife client and then reinstall it fresh from the download package.

Alternately, assuming you're on a PC and SecondLife (newview.exe) is not currently running, go to:

\Documents and Settings\<your user name>\Application Data\SecondLife

from here, delete the subdirectory named 'cache' -- this may help.
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
Re: <<<<Crash Bug>>>>/I think its a bug
04-28-2004 15:19
From: someone
Originally posted by Shepra Zapata
So far there has been one insedent were one person had a crash and it fried her Graphics card;


This is physically impossible. If her graphics card died, that would cause a crash though. The point is, correlation does not equal causation. You can't break a video card in software.

As for your problem, what hardware are you running? What's your make, model and specs of your motherboard, CPU, RAM and video card? What versions of the drivers for each are you running? What version of Windows or DirectX?
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Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
04-28-2004 15:21
Oh, you did post your machine specs in the other thread.

What make and model of motherboard and video card do you have? What kind of power supply do you have? Is your video card cooled adequately? Is your CPU overclocked? What is your RAM running at? How many modules of RAM do you have, and in what combinations?
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Shepra Zapata
Registered User
Join date: 1 Apr 2004
Posts: 32
04-28-2004 17:40
OMG I don't know all that lol- I am kinda compter dumb to many hits with the stupid stick I suppose. I know My computer specs only from the paper that came with the machinethey are as follows:

Full ATX Motherboard x/5333 MHz FSB
Pentium 4 2.26GHz Processor w/512K Cache
512MB DDR System Memory
80GB ATA/100 (7200rpm) Hard Drive
40x/12x/40x CD-RW
16x DVD-ROM
32MB GeForce2 MX200 Graphics Card

I have updated the drivers and all the other needs it requires-I even tried the deleting Cache Still nothin I have also un/reinstalled. I am not able to access my normal E-mail due to other iternet problems mainly my main browser so I don't know if I am able to e-mail the Lindens-My life is hell right now- All I know is that is crashed and hasn't let me back in for the last Hmmm I say week now- I am not entirely sure I am goin pay for a game I can't even play .V_V. -Any further help you can provide would ne greatly apperciated-thx
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
04-28-2004 18:13
If you can't access your email and are having network troubles, might I suggest that this could be the cause of your problems with SL as well? You seem to be able to access the web fine. Are you using the same computer as the one you use for SL?

Have you EVER had SL work properly? What is the error that happens? Does your computer crash? Does it just restart? Does SL just exit? Are there any error messages when starting SL? If so, what do they say? Are they about your drivers being out of date?
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Shepra Zapata
Registered User
Join date: 1 Apr 2004
Posts: 32
04-28-2004 18:35
Yes I am using the same Computer but a different browser so I can't access my e-mail- the only errors were with the internet browser-the internet still works just not the browser-go figure- SL has been working Wonderfuly except since that crash since then it just as soon as it starts loading it stops on "loading region" I can still quit form it but I can't get into the game. I have literally tried everything I think now - This is such a bummer.
Catherine Omega
Geometry Ninja
Join date: 10 Jan 2003
Posts: 2,053
04-28-2004 19:37
If you can't email the Lindens, register a "throwaway" email account with Hotmail or Yahoo or some similar service and email [email]support@secondlife.com[/email] from there. It sounds like your computer's really messed up, so the issue may be outside the scope of their support.

Your best option would likely to be to reinstall Windows, to be honest.

Failing that, what is the error you get when you try to use your web browser? Which web browser doesn't work? IE, I assume? Which one are you using in its place?
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Shepra Zapata
Registered User
Join date: 1 Apr 2004
Posts: 32
04-28-2004 19:49
Internet explorer-My msn browser it screwed up
Ama Omega
Lost Wanderer
Join date: 11 Dec 2002
Posts: 1,770
04-28-2004 20:10
Getting stuck on Loading Region can be indicitive of a network issue, or an issue with how your network is configured on your computer. If your MSN browser that you usually use is messed up, I would highly suggest getting in contact with MSN support and getting that up and running. Fixing that may fix whatever is causing your SL problems. You might even try contacting who you bought the computer from.

The other option is the AGP drivers. These are motherboard drivers and why everyoen is asking what your motherboard is. If you don't even know what your motherboard is then its pretty sure you havn't updated the AGP drivers. AGP is how your computer talks to your graphics card and it is very important for SL that the drivers for AGP be up to date. You should be able to contact whomever you got the computer from to find out:
Motherboard Make
Motherboard Model
Motherboard Chipset

If you tell people on this forum the first two they can usually figure out the third and point you to the file you need to download / run etc to update your AGP drivers.
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Shepra Zapata
Registered User
Join date: 1 Apr 2004
Posts: 32
04-28-2004 22:17
OKay I found the Sheet I think this is the right one it was in a box among many- My computer is a VPR Matrix


Motherboard: Full ATX Motherboard w/533 MHz FSB
Model #LAD845EBTV1

I believe the motherboard was made by Intel- As far as talking with MSN I did that they said prolly to fix the problem I would have to call the maker and have them wipe and reformat the WHOLE computer-so I think I will wait can't really afford that at all barely afford the game as it is.