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Credit Card Not Authorized

Inbal Alonzo
Registered User
Join date: 20 Jan 2007
Posts: 1
06-10-2009 08:40
Im trying to update my billing information with my credit card but its giving the message not authorized
I tried 2 diffrent credit cards still getting the same message I typed all curecctly and the cards are good ....
what to do ?
pinky Lednev
Registered User
Join date: 29 Oct 2008
Posts: 232
06-10-2009 09:29
Hi, Sometimes it happens, wait a while and try again, if you keep trying they can put a block on your card can credit card company!

Also some credit card companies may need to take the block off, it did happen to me , i rang them and they then allowed me to use it for sl!


If still having problems contact billing and they will help you!

Hope that helps!
Nika Talaj
now you see her ...
Join date: 2 Jan 2007
Posts: 5,449
06-10-2009 09:41
Hi, Inbal, welcome to the forums!

It may be easier to set up a Paypal account, although if you want to use it to buy Lindens on the Lindex it needs to be a "verified" account (that is, be enabled to debit directly from your bank account).

Failing that, yes you need to get in touch with your bank and/or LL. This knowledge base article tells you the info you need to do that:
https://support.secondlife.com/ics/support/default.asp?deptID=4417

(Note: if you are not in the U.S., the 800 number they give for billing cannot be dialed toll-free from your phone or cell. However, it CAN be dialed toll-free using Skype from anywhere in the world!)

Good luck!
:)