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Dmitri Chaplynski
Registered User
Join date: 2 Jan 2009
Posts: 1
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02-02-2009 18:42
I defiantly do have payment info on file according to LindenLabs (And it's been verified by them), but inworld I get the "No Payment Info on File" message on my profile.
This is currently disabling many things that I want to do, so is there any other step that I need to take? I figured all I had to do was enter the info, but it isn't verifying.
If you need any more info, just ask.
Thanks for all help!
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Lauralynne Cuddihy
Registered User
Join date: 28 Nov 2006
Posts: 163
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02-02-2009 20:07
I just looked too, Dmitri and it definitely states no payment info on file.
I believe you need to hold a premium account in order for it to state this.
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Cigi Kraus
Loves a laugh
Join date: 12 May 2008
Posts: 51
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02-02-2009 20:10
From: Lauralynne Cuddihy I just looked too, Dmitri and it definitely states no payment info on file.
I believe you need to hold a premium account in order for it to state this. No I have a basic account and it says payment info used |
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Chosen Few
Alpha Channel Slave
Join date: 16 Jan 2004
Posts: 7,496
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02-02-2009 20:45
Have you tried contacting LL, Dmitri? It sounds like a problem with their database. It's unlikely there's anything you can do on the user side to correct it. Give them a call, or shoot them an E-mail.
_____________________
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Land now available for rent in Indigo. Low rates. Quiet, low-lag mainland sim with good neighbors. IM me in-world if you're interested.
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pinky Lednev
Registered User
Join date: 29 Oct 2008
Posts: 232
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02-03-2009 01:41
Contact support and they will change it my partner did same and they sorted it in a hour!
also you dont need a prem account to have it if you register a card it says on profile once LL has sorted it for you- payment info on file, once you credit cash to your account it will say payment info used!
hope that helps!
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