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Aaron Levy
Medicated Lately?
Join date: 3 Jun 2004
Posts: 2,147
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07-29-2004 20:12
Does anyone else?!? I used to get an autoreply instantly. Now I never do and I never hear back from them either.
Linden's support really is below average, almost failing.
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Malachi Petunia
Gentle Miscreant
Join date: 21 Sep 2003
Posts: 3,414
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07-29-2004 21:51
The lack of auto-reply could be overzealous blacklisting of spam sites by your ISP. Or it could be the auto responder is broken.
As far as responses to [email]support@secondlife.com[/email] I am of the opinion that they aren't reading or responding to them. I base this on their solicitation of bug reports that have taken on the order of 4 months to get a form letter reply saying that it was closed without being looked at. Of course I noted this in the forums and got no reply there either. Linden Lab isn't obliged to respond to you, but it sure is effective at alienating paying customers.
If you have a pressing in world problem I suggest you act as a squeaky wheel to any Linden that happens to be online. This may of course cause them to ban you but you pays your monthly fees and ya takes your chances. Impotence breeds contempt, absolute impotence breeds despair.
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Seabunny Bunderfeld
lost at sea
Join date: 29 Apr 2004
Posts: 37
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Linden Tech Response
07-30-2004 08:17
I reported the problem of not being able to log in to Knowledge Base. I got an auto reply that said I should find my answers in Knowledge Base.
tee hee
Seabunny
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