Second Life Forums Archive - Zero Audio on System while SL Runs

Deliss Knelstrom

Registered User

Join date: 11 Apr 2008

Posts: 5

04-16-2008 08:22

Hello all, I seem to be having quite the peculiar issue with SL.

It seems that whenever I have Second Life running, all the audio on my system becomes muted - without even being muted. Second Life produces no sound, nor will any other program on my computer. As soon as Second Life has been exited out, my sound will "magically" work again, with no ill effects. I'm completely stumped as to the problem with this issue, as it only occurs with Second Life. My PC specs are as follows, in the event they may be of some help in solving this issue:

Motherboard: Gigabyte GA-P35-DS3L
CPU: Intel Celeron Dual-Core E2180 (2.0GHz)
RAM: 4GB DDR2 800 Mushkin RAM
GPU: XFX nVidia 8800GT 512mb DDR3 VRAM
PSU: Corsair 520w Modular Power Supply
Sound Card: Creative Sound Blaster Audigy 4

If there's some way of modifying a configuration file to force usage of a specific device, please let me know - because I think that is the issue here.

Nika Talaj

now you see her ...

Join date: 2 Jan 2007

Posts: 5,449

04-16-2008 08:31

Hi Deliss, welcome to the forums!

SL uses whatever the default device for the system is. There may be a config parameter, but I have never heard of anyone having to use it.

I had similar weirdness with a new computer, then discovered that no one had ever installed the driver for the actual sound chip. The default Microsoft driver was good enough for most purposes, but SL (and Skype) just didn't work. You might update your sound driver with a new one from Creative's website.
.

Deliss Knelstrom

Registered User

Join date: 11 Apr 2008

Posts: 5

04-16-2008 09:14

The driver for my soundcard was updated to the latest driver version before I even installed Second Life, and I still have the issue.

After doing a little searching on the boards here, I've come to find out that most Sound Blaster users are having a similar issue, with no fix in sight yet. I'm surprised I haven't even seen this issue on the Bug Tracker - either SL is unaware of this problem or they refuse to address it.

_____________________

Deliss Knelstrom

Registered User

Join date: 11 Apr 2008

Posts: 5

04-17-2008 12:02

Found an interesting little tidbit of information while trying out different viewers to see if they'd work.

Nicholaz viewer, I found this in the log it creates.

2008-04-17T18:53:29Z WARNING: LLAudioEngine_FMOD::init: Error : You are using the wrong FMOD version (3.74)! You should be using FMOD 3.75

Could an improper FMOD version cause an audio conflict, thusly rendering all audio on the system null until the program using it terminates?

_____________________

Deliss Knelstrom

Registered User

Join date: 11 Apr 2008

Posts: 5

04-17-2008 12:34

Another Update. Tried out a different viewer, RealXtend. I got sound! But horrible, horrible framerate skippage (which is odd, since my Graphics Card is an 8800GT...). The primary difference between the two, in terms of audio, is that whereas the Second Life viewer uses FMOD, RealXtend uses OpenAL. So apparently it's not SL that doesn't get along with my system, but rather FMOD.

So does anyone know of any way of getting OpenAL to work with the default SL client?

_____________________

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

04-18-2008 00:26

https://jira.secondlife.com/browse/VWR-2955

From: someone

1) Open the Sounds and Audio Devices control panel.
2) Select the "Audio" tab
3) In the "Sound Playback" section, select your audio device (in my case "SB Audigy Audio [C800]"

then hit the "advanced" button
4) Select the "Performance" tab
5) Change the hardware acceleration from "Full" to the next lower option (Standard acceleration, enables only standard DirecSound acceleration features).
6) Sekect ok and close the rest of the windows.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Deliss Knelstrom

Registered User

Join date: 11 Apr 2008

Posts: 5

04-18-2008 13:00

That worked, actually. Thanks!

_____________________

SuezanneC Baskerville

Forums Rock!

Join date: 22 Dec 2003

Posts: 14,229

04-18-2008 14:10

From: Deliss Knelstrom

That worked, actually. Thanks!

You're welcome.

I think I found that in the jira system by searching for Soundblaster.

_____________________

-

So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

-

http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
Robin, and Ryan

-

Thili Playfair

Registered User

Join date: 18 Aug 2004

Posts: 2,417

04-18-2008 19:51

Guess i was lucky then, i used sblive - audigy 2 & 4 , never had a muted sound problem in SL either on vista or xp , i have read about this "fix" from creative instead of them fixing their drivers tho.

Funny how Creative reacted when someone made a better driver for their soundcard, going "bad person! youre not allowed to do that", then reactions fromt their userbase totally made them flip around and suddely welcome people to improve their drivers.

Creative drivers are really slacking behind.

Zero Audio on System while SL Runs
Deliss Knelstrom Registered User Join date: 11 Apr 2008 Posts: 5	04-16-2008 08:22 Hello all, I seem to be having quite the peculiar issue with SL. It seems that whenever I have Second Life running, all the audio on my system becomes muted - without even being muted. Second Life produces no sound, nor will any other program on my computer. As soon as Second Life has been exited out, my sound will "magically" work again, with no ill effects. I'm completely stumped as to the problem with this issue, as it only occurs with Second Life. My PC specs are as follows, in the event they may be of some help in solving this issue: Motherboard: Gigabyte GA-P35-DS3L CPU: Intel Celeron Dual-Core E2180 (2.0GHz) RAM: 4GB DDR2 800 Mushkin RAM GPU: XFX nVidia 8800GT 512mb DDR3 VRAM PSU: Corsair 520w Modular Power Supply Sound Card: Creative Sound Blaster Audigy 4 If there's some way of modifying a configuration file to force usage of a specific device, please let me know - because I think that is the issue here.
Nika Talaj now you see her ... Join date: 2 Jan 2007 Posts: 5,449	04-16-2008 08:31 Hi Deliss, welcome to the forums! SL uses whatever the default device for the system is. There may be a config parameter, but I have never heard of anyone having to use it. I had similar weirdness with a new computer, then discovered that no one had ever installed the driver for the actual sound chip. The default Microsoft driver was good enough for most purposes, but SL (and Skype) just didn't work. You might update your sound driver with a new one from Creative's website. .
Deliss Knelstrom Registered User Join date: 11 Apr 2008 Posts: 5	04-16-2008 09:14 The driver for my soundcard was updated to the latest driver version before I even installed Second Life, and I still have the issue. After doing a little searching on the boards here, I've come to find out that most Sound Blaster users are having a similar issue, with no fix in sight yet. I'm surprised I haven't even seen this issue on the Bug Tracker - either SL is unaware of this problem or they refuse to address it. _____________________
Deliss Knelstrom Registered User Join date: 11 Apr 2008 Posts: 5	04-17-2008 12:02 Found an interesting little tidbit of information while trying out different viewers to see if they'd work. Nicholaz viewer, I found this in the log it creates. 2008-04-17T18:53:29Z WARNING: LLAudioEngine_FMOD::init: Error : You are using the wrong FMOD version (3.74)! You should be using FMOD 3.75 Could an improper FMOD version cause an audio conflict, thusly rendering all audio on the system null until the program using it terminates? _____________________
Deliss Knelstrom Registered User Join date: 11 Apr 2008 Posts: 5	04-17-2008 12:34 Another Update. Tried out a different viewer, RealXtend. I got sound! But horrible, horrible framerate skippage (which is odd, since my Graphics Card is an 8800GT...). The primary difference between the two, in terms of audio, is that whereas the Second Life viewer uses FMOD, RealXtend uses OpenAL. So apparently it's not SL that doesn't get along with my system, but rather FMOD. So does anyone know of any way of getting OpenAL to work with the default SL client? _____________________
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	04-18-2008 00:26 https://jira.secondlife.com/browse/VWR-2955 From: someone 1) Open the Sounds and Audio Devices control panel. 2) Select the "Audio" tab 3) In the "Sound Playback" section, select your audio device (in my case "SB Audigy Audio [C800]" then hit the "advanced" button 4) Select the "Performance" tab 5) Change the hardware acceleration from "Full" to the next lower option (Standard acceleration, enables only standard DirecSound acceleration features). 6) Sekect ok and close the rest of the windows. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Deliss Knelstrom Registered User Join date: 11 Apr 2008 Posts: 5	04-18-2008 13:00 That worked, actually. Thanks! _____________________
SuezanneC Baskerville Forums Rock! Join date: 22 Dec 2003 Posts: 14,229	04-18-2008 14:10 From: Deliss Knelstrom That worked, actually. Thanks! You're welcome. I think I found that in the jira system by searching for Soundblaster. _____________________ - So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them. I can be found on the web by searching for "SuezanneC Baskerville", or go to http://www.google.com/profiles/suezanne - http://lindenlab.tribe.net/ created on 11/19/03. Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard, Robin, and Ryan -
Thili Playfair Registered User Join date: 18 Aug 2004 Posts: 2,417	04-18-2008 19:51 Guess i was lucky then, i used sblive - audigy 2 & 4 , never had a muted sound problem in SL either on vista or xp , i have read about this "fix" from creative instead of them fixing their drivers tho. Funny how Creative reacted when someone made a better driver for their soundcard, going "bad person! youre not allowed to do that", then reactions fromt their userbase totally made them flip around and suddely welcome people to improve their drivers. Creative drivers are really slacking behind.

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Zero Audio on System while SL Runs