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Credit Cards issues again?

Dasani Dezno
Registered User
Join date: 16 Jun 2008
Posts: 8
07-06-2009 21:16
Sorry if this isn't the right place..but I have updated my account and it continues to say "update pending" after already taking the nice little 1 usd amount from my card..it's still stating that it's pending..and since it's been awhile I redid it like it suggests..

*If your card information shows as "update pending" for more than an hour, you may
wish to re-enter it*

just so they can take another dollar from my account and still have not yet updated it and it's been well over the usual time limit. I read on the grid this was an issue a few days ago..apparently it is again? Can I get my 2 dollars back? lol
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
07-06-2009 21:53
Give them a call or put in a support ticket. Ain't no one here who can help except to offer sympathy.

If you really want something constructive done then you have to deal with the people who can constructively do it.
Viktoria Dovgal
Join date: 29 Jul 2007
Posts: 3,593
07-06-2009 22:13
http://status.secondlifegrid.net/2009/07/06/post683/

"Some Residents attempting to update their payment information at the Website are stalling in “Pending” status when supplying credit or debit cards. Ordinarily, a valid card update is activated within a few minutes of supplying the information.

We’re investigating as quickly as possible."

That went up half an hour ago.