Is SL behind my problem?

Hello everyone

Today I have noticed that my computer has absolutely seized up multiple times, while playing SL. By seized I mean everything just freezes, the screen image, windows functions, mouse, everything gone. The comp remains "on", fans and all still going, but it's totally frozen. Only a hard restart wakes it up.

I've been running SL for days on end with no problem till today. I've checked all my hardware, there is nothing overheating ( I have fan monitoring software ) and all virus sweeps and scans show nothing wrong. I have not crashed yet with any other programs running.. ( even a lot of them at once ) just SL. I was running 19.1 earlier today when it crashed twice, then upgraded to 19.4 and crashed twice again.

Before the crash happens my time in SL is normal. No lag, no weird spikes, no graphics errors,.. everything is as fine as usual. The crashes seem random. One happened 3 hours after I first logged in, the next 10 minutes after logging in, the next 46 minutes, and so forth.

The only thing I found coincidental on my machine was in my event viewer under 'security', I found an error from my antivirus program, that somewhat happens around the time I crashed, though a few did not. The error is as follows.

Internal error has occurred in module aswar scan function failed!, function C0000005.

No idea what that means.

my comp specs :
CPU: AMD Athalon 64 3700+ (2412 MHz)
Memory: 2048 MB
OS Version: Microsoft Windows XP Service Pack 2 (Build 2600)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce 7800 GTX/PCI/SSE2/3DNOW!
Hard Disk: 149 GB (103GB, 69% Free Space) (NTFS)
OpenGL Version: 2.1.1
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.14235 (Mozilla GRE version 1.8.1.13_0000000000)


Can anyone suggest to me what I might try? could this strange error be the problem or SL itself? Sorry for the long winded post, just wanted to make sure I gave enough info. Thanks!

Still needing advice on what to do about my comp totally seizing up at random times during SL play. I have confirmed the error mentioned above - and taken care of that, but it's totally unrelated, and I'm still getting extremely random siezes, only when I run SL.

Today alone - I had SL up all night, let my avatar idle in my workshop, and the moment I went to check on her today, and opened her inventory, the whole comp siezed again.

Where am I going wrong? Event viewer shows nothing, there's no overheating.. is this a card problem somewhere? a memory problem? how would I know?

eta: also ran the comp hard with multiple programs such as photoshop, the sims 2, ffxi, ( all at once.. I know it's still not the same as SL but had to give it a shot ) and no problems.. I could easily navigate between two full screen games with no issues.

Please help!

Hello Micah ^_^

It might be interesting to see how older clients like 1.18 behave. From what i heard there's a nasty memory leak in the newer clients.
to run an older client you have to create a shortcut on your desktop. now open the shortcut to the older client you just created and add

--channel=whatever

to the part where it says ".exe". This will allow you to log in with whatever client you like, since it tells the server "I'm not an official client, please let me in"

BTW, client number 1.20.0 is about to be released soon as test version too.
I hope i was able to help you a little ^_^

-Asriazh

If it's actually locking up your whole machine, the answer is almost always that you have a hardware problem or an out of date driver..

Do you do other things on this machine that are as much of a resource hog as SL? It could be that only SL exercises your machine enough to see that failing bit on a memory module. This sounds like a graphics driver issue or RAM ... possibly RAM on your graphics card.

Downgrade to a previous build and try it, but do consider running RAM diags (not that they ever find anything) as well.
.

I used to have the same problems a couple of months back.
The freezes got more frequent over time untill atlast my graphics card completely died.
With the new card SL runs smooth again.