Cannot run official viewer with my new lap top (ATI Mobility Radeon HD 3650), but am able to run the Release Candidate Viewer with modifications. Official viewer crashes to desktop before splash screen and login appear (I can’t get into preferences). The RC viewer let me log in for a few seconds before it crashed with the error message of *atikmdag stopped responding then recovered*
Thanks to all of you posting to this forum, I have been able to make the RC Viewer work by turning off Vista Aero and disabling VBO. With these mods I was finally able to log in last night with no problems except needing to tweak graphics settings.
How can I get the official viewer to work if I cannot get into Preferences to turn off VBO?
Tech support says it is a dropped packet issue with both versions, and to contact my ISP. I’ve used my same internet connection for 3 + years and up to the night my old pc died, I have had zero problems with my internet connection. Maybe that is the problem for some reason, but ^^ I can get the RC viewer to load just fine now.
Toshiba Satellite A355
ATI Mobility Radeon HD 3650 (driver 8.522 – although dxdiag says it is 7.15)
Vista Home Premium 64-bit (SP1)
Intel Core 2 duo cpu 2 ghz
4 gb memory
Thanks!