Crashing Alot
|
Loosha Abonwood
Registered User
Join date: 2 Dec 2009
Posts: 5
|
12-13-2009 04:47
I have been crashing alot lately. After I crash I have problems logining for no reason. For the crashing, I can't move and just stand there most of the time. I get a blue screen and sometimes a gray screen. I have cleared my cache and everything and running out of ideas, so I'm not sure what to do anymore.
Here's the computer things just incase it's something with my computer:
Operating system: Microsoft Windows XP Home Edition Language: English System Manufactuar: Dell Inc. System Model: Vostro 1500 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A01 Processor: Intel(R) Core(TM) Duo CPU Memory: 2046 RAM DirectX Version: DirectX 9.0c Graphic Card: GeForce 8400M GS
I hope that helps. :c
|
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
|
12-14-2009 06:03
Don't think it has anything to do with your computer, since the new server deploy, sl have been REALLY bad. I can't even log in, get stuck at the bar, second time in a few days, I dunno what they have done, it's not anything better, that's for sure. Read my other post about my experience with sl since the server deploy /111/a6/355570/1.html
|
Voff Uggla
Registered User
Join date: 13 Mar 2007
Posts: 33
|
12-14-2009 06:05
From: Voff Uggla Don't think it has anything to do with your computer, since the new server deploy, sl have been REALLY bad. I can't even log in, get stuck at the bar, second time in a few days, I dunno what they have done, it's not anything better, that's for sure. Read my other post about my experience with sl since the server deploy /111/a6/355570/1.htmlPft, u can't even insert links in this forum... 
|
Loosha Abonwood
Registered User
Join date: 2 Dec 2009
Posts: 5
|
12-15-2009 19:35
I'm still having the same problem EVEN after the stupid rollback. I don't understand this at all. :\
|
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
|
12-15-2009 20:13
Are you crashing with a blue screen or some sort of lock up of your computer? I'm not sure by your discription. Being unable to do anything but spin your avatar around is an indication of loss of connection to the servers.....not a crash in the strictest sense but it might as well be since there's little you can do. If that's one (or even all) of your problems you should try rebooting your modem and/or router (unplug from the electrical source for about 3 minutes then plug back in), reboot your computer.........try SL again. If you are actually crashing the viewer (getting a crash report or suddenly finding yourself at your desktop) then you might want to check for a later driver for your graphics card, or check what may be running in the background that might load up your RAM.........actually both would be good things to check. But, if you are having lock ups or blue screens that means your computer systeme (operating system) is crashing........that is something that indicates there is likely some major problem in your computer and should be taken seriously. The most likely cause of that while using SL is heat..........specifically heat build up on your graphics card. Remove your computer case side and check for dust........blow it out with a can of compressed air. Check all your fans for proper operation. Make sure you card is firmly seated in it's slot. Check of a later driver. But don't just let it go.........you need to find out why. Even if you discontinue to use SL the problem will likely only get worse til whatever is having the problem fails completely. Plus every system lock up or blue screen is a chance for critical system files to be damaged.
|
Herry Maltz
Godlike
Join date: 18 Jun 2005
Posts: 139
|
12-16-2009 00:30
Generally speaking in terms of SL crashes, it can happen for a number of reasons.
You have indicated blue screens, so that would indicate either memory usage violations, issues with heat, or a critical error with your operating system.
Some things to look into. Firstly what are you running while you run SL? anything that can conflict, for example a voice program sometimes can cause problems with SL, on some systems Skype will crash SL. Just like on some systems if a program that inputs a window in the game is ran, it can crash the game. Programs such as this would include Trillian and Xfire.
I would always recommend making sure your desktop tower is cleaned out every 3 months, in terms of dust and debris inside the case. Doing this will not only lower your heat within the system and improve performance, but believe it or not you'll actually see a decrease in your energy bill.
Do you run any registry cleaning/fixing utilities? if not, I've found Tune-Up Utilities to be very stable, and have used it for many years with all of my customers... It's a fairly decent utility to fix general registry issues.
Do you know what the blue screen says? does it say the same thing each time? (This will indicate what is causing the blue screen to happen)
Have you been updating your system regularly, driver wise? reason I ask is this can help and hurt you. Example of hurting you could include windows updates, sometimes updates react badly with system configurations, and can crash a system, more commonly found with Vista and 7, not so much with XP, but can still happen. ROlling back is generally not the best solution for most things, as sometimes it can cause corruption.
Have you overclocked your graphics card driver settings at all? (If you have no idea what I'm talking about no need to worry about it, it's advanced tech term for making your hardware do things it was designed, but not setup for).
_____________________
Sincerely, Herry Maltz
Second Life Tech Support Group
"Logic will get you from A to B." "Imagination will take you everywhere..." -- Albert Einstein
|
Loosha Abonwood
Registered User
Join date: 2 Dec 2009
Posts: 5
|
12-16-2009 12:39
I have updated my graphics card, and I'll look into checking the system for dust. My laptop doesn't heat up that much, but I'll look into your ideas. Thank you~
|
Apocalyptica Silvercloud
Registered User
Join date: 25 Mar 2009
Posts: 17
|
12-16-2009 16:27
With me i have AMD 64x2 dual core 4200+ 2.220ghz 2 gig or ram 7600gs
As of lately
1. My mouse keeps on sticking while in sl all is fine when useing other things . 2. Every thing i get a message sl looks like it will freeze on me . 3 Can't post on chat groups . 4. tp's are hit and miss - and half the time i crash.
I have every driver updated and all here , have taken sl out and redone a fresh install and nothing yet.
|
Loosha Abonwood
Registered User
Join date: 2 Dec 2009
Posts: 5
|
12-17-2009 12:17
Well, I did update everything I needed to, did a registry clean out, cleaned out alll the dust. SL STILL does NOT work at all. I did everything you guys said, and I still cannot stop being kicked out.
1. Blue and Grey Screen still shows up on SL. No errors pop up. 2. I still cannot move around and stay in one place, than I'm booted from the game.
I don't know what else to do. I'm just pretty much done with this game. ._.
|
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
|
12-17-2009 13:03
From: Loosha Abonwood Well, I did update everything I needed to, did a registry clean out, cleaned out alll the dust. SL STILL does NOT work at all. I did everything you guys said, and I still cannot stop being kicked out.
1. Blue and Grey Screen still shows up on SL. No errors pop up. 2. I still cannot move around and stay in one place, than I'm booted from the game.
I don't know what else to do. I'm just pretty much done with this game. ._. Then there is the very real possibility that something in your computer is failing (or has failed). It won't work until it's fixed. A couple things to try would be taking your memory modules out, checking them for physical damage (burned spots, breaks, etc) and if they appear to be okay reseating them in their slots......if you have more than one stick you might try running SL with only one stick at a time installed (that might isolate if one is bad). Check to make sure your video card is firmly seated......even remove it and check for physical damage too. If your video card has an auxilary power plug that is connected to your power supply, make sure it's firmly plugged in. If that doesn't resolve your problem then you might have to take your computer to a reputable repair shop........or you can attempt to fix using the remove and replace method. It can get expensive doing it that way unless you have access to compatible components that you can borrow to test. The problem with just letting it go and thinking "well SL won't run, so I'll just forget about SL" is that eventually whatever it is that is causing your problem will very likely get worse......the eventual outcome will be a complete failure of the device. And when stuff fails they often take operating systems and other devices with them (such as hard drives, CPU's and such).
|
Herry Maltz
Godlike
Join date: 18 Jun 2005
Posts: 139
|
12-17-2009 13:28
From: Loosha Abonwood Well, I did update everything I needed to, did a registry clean out, cleaned out alll the dust. SL STILL does NOT work at all. I did everything you guys said, and I still cannot stop being kicked out.
1. Blue and Grey Screen still shows up on SL. No errors pop up. 2. I still cannot move around and stay in one place, than I'm booted from the game.
I don't know what else to do. I'm just pretty much done with this game. ._. Does this ONLY happen with SL or other applications to? Apocalyptica Silvercloud, please use a new topic and create your problem there, do not post your issues in someone elses topic as it can cause some problems with people that are trying to assist the original poster.
_____________________
Sincerely, Herry Maltz
Second Life Tech Support Group
"Logic will get you from A to B." "Imagination will take you everywhere..." -- Albert Einstein
|
Genevieve Silvercloud
Registered User
Join date: 18 Feb 2009
Posts: 3
|
12-17-2009 19:22
From: Loosha Abonwood Well, I did update everything I needed to, did a registry clean out, cleaned out alll the dust. SL STILL does NOT work at all. I did everything you guys said, and I still cannot stop being kicked out.
1. Blue and Grey Screen still shows up on SL. No errors pop up. 2. I still cannot move around and stay in one place, than I'm booted from the game.
I don't know what else to do. I'm just pretty much done with this game. ._. Exactly the same as me! No blue or grey screen though as I am on a Mac.
|
Loosha Abonwood
Registered User
Join date: 2 Dec 2009
Posts: 5
|
12-18-2009 13:13
From: Herry Maltz Does this ONLY happen with SL or other applications to?
Apocalyptica Silvercloud, please use a new topic and create your problem there, do not post your issues in someone elses topic as it can cause some problems with people that are trying to assist the original poster. It's just mainly SL, no other games or applications.
|
Ox64 Sachs
Registered User
Join date: 31 Oct 2005
Posts: 5
|
01-06-2010 18:52
I dont have problems with crashing or freezing, but I'm CONSTANTLY disconnected from SecondLife for no reason with the generic disconnect message "the region may be experiencing troubles, yada yada". I have disabled the afk idle thing eons ago. I have no router or internet issues that I'm aware of because all other software on my computer runs without getting disconnected for days. An occasional dropout here and there I totally dig, bu this disconnecting every 2-3 minutes for no reason is so stupid!!
The most interesting thing I find about it is, it tends to want to disconnect if SL isn't the active application. As long as I leave it active, it will "usually" stay connected for hours. But the minute I switch to another application (like writing this post in the forum on my browser), you can forget coming back to SL and it still being connected. SL is the only program doing this, everything else is fine.
I wished SL would seriously use some intelligence and fix the connection issues...most programs when they lose connection have routines to simply recover and reconnect, but why do I have to close down and restart SL everytime to do this?? It's STUPID!
|
Peggy Paperdoll
A Brat
Join date: 15 Apr 2006
Posts: 4,383
|
01-06-2010 21:08
Most disconnects occur at the users end of the network.....meaning your modem and/or router. A resetting of those two devices usually fixes the problem. A chronic issue with disconnects is almost definently a problem originating at some point other than the LL servers...........so Linden Lab cannot fix it.
Try resetting your modem and router. If that does not fix your problem then you might need to look into configuration issues. It could also be one of the devices failing on you. And, yes the problem can be noticable only on SL........it's the amount of data being sent back and forth from your computer to the servers that makes SL "seem" to be the only program having the problem.
|
Ox64 Sachs
Registered User
Join date: 31 Oct 2005
Posts: 5
|
01-07-2010 16:24
From: Peggy Paperdoll Most disconnects occur at the users end of the network.....meaning your modem and/or router. A resetting of those two devices usually fixes the problem. A chronic issue with disconnects is almost definently a problem originating at some point other than the LL servers...........so Linden Lab cannot fix it.
Try resetting your modem and router. If that does not fix your problem then you might need to look into configuration issues. It could also be one of the devices failing on you. And, yes the problem can be noticable only on SL........it's the amount of data being sent back and forth from your computer to the servers that makes SL "seem" to be the only program having the problem. I guess I wasn't clear in my previous post and I apologize. The modem, router, computer, and all related equipment has been swapped tested, configurations checked, etc. I appreciate the advice but the point is, it's not on my end. Obviously the next step of issues if we fully assume the LL servers are 99.9% reliable (which is never the case based on past history) is an issue of the route between the modem and the LL server, which of course we cannot control. I would venture to say either Linden Labs has server issues, or the routes across the internet are no good. Also as another bit of info: Using this exact same computer, SL version, router and everything, I can stay connected to any other grid besides Linden Lab's grid indefinitely without any issues, anywhere from days to several weeks depending on whether the ISP resets the connection at any point for updates, DHCP renewal, etc. Just another confirmation that a router/modem/ISP has nothing to do with this problem. (The grids being connected to are not hosted locally). This is why my previous post suggests Linden Labs should consider correcting the code to recover from broken connections. This type of behavior with the connections, irregardless of what the exact problem is, is simply poor coding of the program and can be avoided. Other 3D programs recover flawlessly from intermittent dropped connections, regardless of the cause because they were coded properly to handle the issue. I feel like Linden Labs purposely neglects to consider these changes because they want people to intentionally disconnect for various issues to reduce the amount of load incurred on their servers. However whatever the reason, whether this or poor prioritization of bug fixes, maybe both, most people will have a poor experience with the software, and hence all these posts about connection issues that will never end.
|
Rraarl Puchkina
Registered User
Join date: 21 Nov 2007
Posts: 3
|
crashing lots (grrrrrrrrrr)
01-09-2010 04:42
I would like to add my crash experiences to this thred.
I've held an account for 2 years and have been used to issues regarding peformance (lag / crashes) but, over the past few months I am finding that I crash more frequently. Yesterday I think I reached double figures over the course of around 6 hours online.
I have tweaked all my preferences to optimise performance, uninstalled Second Life / started from scratch aand updated drivers. I use a Dell Inspiron 6400 (and have done throughout my 2 years online) so I am sure the spec meets minimum requirements (e.g. Intel core 2, T7200 @ 2.00 GHz, 997 MHz 2GB, ATI Mobility Radeon X1400) running on Windows XP.
This week I have encountered additional problems with internet connection generally which I identify by the fact that I cannot access any internet or e-mail. However, these problems are distincly different to my usual day to day SL crashes that usually follow this pattern:
1. music stops 2. local chat stops 3. IMs sometimes accept a line of my typing but the message does not arrive and I get no error message. 4. I can still use my camera zoom. 5. I cannot move my avatar. 6. I see no information when I open a profile or try to edit my appearance. 7. Music often comes back. 8. I crash, getting the message telling me I can still read IMs.
It usually takes 30 seconds to 1 minute to get from stage 1 to stage 8.
The idea of my graphics card overheating is a possibility as crash frequency tends to get worse throughout the day, however, if I turn on my laptop late at night UK time (when the number of people online seems to peak) then I am at my crashiest.
I have tried with and without wireless, with and without Sophos virus checker and yesterday I tried Emerald (but that seemed to be worse).
Any advise would be gratefully received.
|
Rraarl Puchkina
Registered User
Join date: 21 Nov 2007
Posts: 3
|
update
01-12-2010 00:22
Since my last post I have found SL much better so if it helps anyone to know, I have.... i. removed MSmsg & QTTask programmes from my startup ii. removed a couple of unneeded programmes (including one which is apparently for AOL courses!?) sorry I can't remember the name. iii. cleared my internet browsing history (a tip from my ISP).
I then spent 2 hours crash free yesterday afternoon. However this was with a different ISP. Speed was not so good with this provider but stability was a refreshing.
Last night, back on my own ISP, at what would normally be crash central time, I spent an hour with no problems (even running down the list of results in searches brought up the info real quick). Fingers crossed for my next visit inworld.
|
Rraarl Puchkina
Registered User
Join date: 21 Nov 2007
Posts: 3
|
update
01-26-2010 10:05
It didn't last, I'm back to being as crashy as before 
|
Buster Sideshow
Registered User
Join date: 25 Aug 2008
Posts: 52
|
01-27-2010 23:00
i was too lazy to look at the entire thread, but did anyone suggest using an alternate viewer like rainbow viewer?
|