Kissy Andel
Registered User
Join date: 27 Jul 2008
Posts: 2
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10-10-2008 05:33
Hi all! Since this morning i cant log on to my account (this one i use is not mine), i have searched for my name in game and can't find it. I'm still able to connect to the website, but i can't do anything there. No account history, etc Is it a well known issue? Or my account will be lost? What can i do?
Thx
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Dekka Raymaker
thinking very hard
Join date: 4 Feb 2007
Posts: 3,898
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10-10-2008 05:40
have you checked your e-mail, have you checked your password is correct, no caps-lock etc.
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Kissy Andel
Registered User
Join date: 27 Jul 2008
Posts: 2
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10-10-2008 05:53
Yes, as i said i'm still able to connect to the website with this account but it seems empty at all. I have even tried to reset my password without success. So i'm sure it's not cause of me. Also the fact that my friends can't find my name when they search it means that there is a real problem
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Woolich Ulich
Registered User
Join date: 16 Jun 2007
Posts: 17
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10-10-2008 16:02
Two friends of me with Premium accounts having the same problem... They receive next message when they try to login
"Are you having a little trouble with your password or security question? We can get this straightened out by talking to you."
and a telephone number...
anybody have more information about this?
thanks
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Sonja Bolissima
Registered User
Join date: 10 Oct 2008
Posts: 5
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10-10-2008 17:03
I have exactly the same problem................i just created this alt so i could get in world.
If i search for my proper ava in search.............its not there !!!!!!!
Gets worse though.................i went to my sim................looked in the groups for my businesses and my ava has disappeared out of the groups !!!!!!!!!!!!!!!!!!!!!!
WTF is going on i have many thousand L$ on my first ava account..............i have a sim in her name.............i have land in her name..........i have 4 businesses in her name..............can't get at my lindensdollars......................can't even go to my home because security kicks me.
Have phoned LL in the states..............from Germany ( 20 mins waitng listening to stupid music) !!!!! then the answer i get is please issue ticket...........issued ticket ...........no answer yet !!!!!!!!!!!!!!! except the usual crap......."ticket escalated to the relevant department................"
Has someone somewhere hacked LL system.............anyone heard anything ???
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Woolich Ulich
Registered User
Join date: 16 Jun 2007
Posts: 17
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10-11-2008 00:47
My friend doesn´t appear in inworld search, but appear in web search... She is a member of several groups of my property but she doesn´t appear at my groups info window as a member. But she appear at my contacts list from wich i can open her profile window. In her profile window, in groups frame i can see that she is a member of my groups. Very extrange... Now, waiting her ticket to Linden Lab to be solved
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Sonja Bolissima
Registered User
Join date: 10 Oct 2008
Posts: 5
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10-11-2008 01:19
Hii Woolich
something very strange really is going on............just rung the support telephone line again..........they can't or won't tell me anything just get answer issue ticket and wiat for response.................posted ticket nearly 24 hours ago...............still no response.
Just unbelievable how rubbish the customer service at LL is
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