Initializing multimedia and freezes

Ok i have tried on 3 installs and the same thing happens.

i go to log in and it starts to do this. then it gets to the initializing multimedia and freezes everytime.

i have tried second life 2 versions and greenlife.

i have a radion 9800 pro card so should be ok with 3 gig ram and xp sp3 and plenty of hard drive space.

anyone have a clue?

A friend was able to log in as me on there machine so its my install or pc/settings.

thanks

here are some of the errors i have noticed while going through logs

Other error message
Error Message: 2009-10-26T09:17:07Z WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\altereg0_capelo\settings_per_account.xml to load.
2009-10-26T09:17:07Z WARNING: LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\altereg0_capelo\settings_per_account.xml - No settings found.
2009-10-26T09:17:07Z INFO: LLURLHistory::loadFile: file missing, ill-formed, or simply undefined; not changing the file
2009-10-26T09:17:07Z WARNING: init_start_screen: Bitmap load failed


2009-10-26T09:17:21Z WARNING: LLVoiceClient::stateMachine: region doesn't have ProvisionVoiceAccountRequest capability!
2009-10-26T09:17:26Z INFO: viewer_windows_exception_handler: Entering Windows Exception Handler...
2009-10-26T09:19:54Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash entry.
2009-10-26T09:19:54Z INFO: LLError::LLCallStacks::print: ************* PRINT OUT LL CALL STACKS *************
2009-10-26T09:19:54Z INFO: LLError::LLCallStacks::print: LLViewerImageList::updateImages line: 562
2009-10-26T09:19:54Z INFO: LLError::LLCallStacks::print: LLViewerImageList::updateImages line: 560
2009-10-26T09:19:54Z INFO: LLError::LLCallStacks::print: LLViewerImageList::updateImages line: 555

than the same for next several hindered lines it seems and al to do with images

ending with

2009-10-26T09:19:54Z INFO: LLAppViewer::handleViewerCrash: Creating crash marker file C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\logs\SecondLife.error_marker
2009-10-26T09:19:54Z INFO: LLAppViewer::handleViewerCrash: Created crash marker file C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\logs\SecondLife.error_marker
2009-10-26T09:19:54Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash generating stats log.
2009-10-26T09:19:54Z INFO: LLAppViewer::writeDebugInfo: Opening debug file C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\logs\debug_info.log


some other error info i have is this

appname: secondlifereleasecandidate.exe
appver 1.23.5.5202
modname: unknown
ModVer: 0.0.0.0
Oddset: 000c0124

tried on greenlife also and get the exact same problem when logging but different error.

Appname: emerald.exe
AppVer: 1.23.5.950
ModName: unknown
ModVer 0.0.0.0
Offset 000c01e2

thanks

In the ATI Catalyst Control Center, find the option for Advanced A.I. and disable it, that may help.

HI Milla
I am in the ati centre but can not find teh advanced A.I part sorry. if you know where this might be i would try this solution

Thanks

Maybe this link, produced by putting

ati a.i.

into Google will help:

http://ati.amd.com/products/catalyst/top10-9.html

Note the instructions are for how to turn A.I. on, you'd want to do the reverse.

Hi guys

checked AI and disabled it and still wont load up the game.


2009-10-26T14:18:36Z WARNING: LLControlGroup::loadFromFile: Cannot find file C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\altereg0_capelo\settings_per_account.xml to load.
2009-10-26T14:18:36Z WARNING: LLAppViewer::loadSettingsFromDirectory: Cannot load C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\altereg0_capelo\settings_per_account.xml - No settings found.
2009-10-26T14:18:36Z INFO: LLURLHistory::loadFile: file missing, ill-formed, or simply undefined; not changing the file
2009-10-26T14:18:36Z WARNING: init_start_screen: Bitmap load failed

is this the problem?

thanks

Try deleting the folder C:\Documents and Settings\Craig.HOME\Application Data\SecondLife\

Back up the folder first if you have any chat logs you want to keep, that's where SL stores them.

no logs of that nature yet as not once been able to get into the game. just downloaded it today. done as asked though and still same problem.

always gets stuck at the initializing multimedia part

thanks though? any other suggestions anyone?

seems to fail just after finishing loading world

LLStartUp:etStartupState: Startup state changing from STATE_WORLD_INIT to (state #12)
2009-10-26T15:15:54Z INFO: viewer_windows_exception_handler: Entering Windows Exception Handler...
2009-10-26T15:18:30Z INFO: LLAppViewer::handleViewerCrash: Handle viewer crash entry.

then after this i have row after row of image/updateimage/setimage/settexture errors in this format

2009-10-26T15:18:30Z INFO: LLError::LLCallStacks:rint: LLViewerImageList::updateImages line: 513

or

2009-10-26T15:18:30Z INFO: LLError::LLCallStacks:rint: LLImageGL:etSubImage line: 813

for several hundred rows it seems and then crash report

thanks

The creashing at initializing media makes me think Quicktime. SL uses Quicktime for video media. You might check to see if there's a newer version of Quicktime you can upgrade to or get. You can also uninstall Quicktime all together to see if it stops the creashes. You do not have to have Quicktime to run SL but if you do it must be a version that the client recoginizes as current.

Peggy your a doll

it was because my quicktime was corrupt and parts missing some how. it seen it and thought you have QT so lets use it but failed as it was not complete.

changed now and inside game.

does anyone know if using qt will be better to use or not?

but now my problem is that the graphics are all weird. its like in a warp and everything is comeing at me in sharp traingles from teh centre of the screen

lol any help on this one : lol

edit

now fixed by Milla on answering a grahics question in another thread.

thanks