Can't update my credit card info

Hello, I was canceled my account and i want to re-activate it.

I have a problem to update my credit card info and I have this error :

"Sorry, no access was possible. One of the following errors might have occurred:
1) An error occurred in the communication between the shop and the payment platform.
2) Your session expired due to the time no interaction has taken place.
3) Your order was not accepted (e.g. due to a double order)."

and my credit card type is on "Update pending" for several months.

Need help please, thanks.

PS : Sorry for my bad english.

haha we all have same problem the idiot at linden doesnt know how to code.

I got same problem been like that for 12 months credit card pending


deleted info and reentered credit card info for like 12 times now ... i gave up..

You'll need to have billing take a look at that. There isn't much any of us here can really do other than to suggest to enter it a few times repeatedly .

Go to http://secondlife.com/support/ (or just click the Support link at the top right here ) and if you're in the US you can simply call them (if you're not in the US you can call too, but then you'll obviously have to pay for the international call).

If you can't/don't want to call, click "Submit a ticket" on the support page, and under "Ticket Type" pick "Billing and L$" and just fill the rest of it out as well.

If you think your English might cause a problem, I would point that out, try to explain the problem as best as you can in English but also point out your native language. If someone on the support staff speaks it, they can help you in your preferred language .

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If they aren't actually able to help:

* you could create a PayPal account, put your credit card on file there and then put the PayPal info on file with LL and hope it takes
* if you're not going to pay tier to LL/own mainland, you could buy your L$ from a trusted third-party exchange like SLX (http://slexchange.com) but if you do that, please make sure you're buying from a trusted site (asking in the forums here is probably the easiest way to find out whether one is trusted or likely a fraud ). Of course this only a solution if you need L$, not if you want to own mainland.