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Continual logouts, 1000ms ping

Xadrian Baysklef
Dancing Monkey
Join date: 17 Nov 2003
Posts: 59
01-04-2004 21:38
I'm having a bit of trouble with the Mac client and staying connected. A second SLer in the house just signed up for an account and when she logs in on the Mac, she can stay connected for a maximum of around 2 minutes. The entire time, the user ping reports itself as having 1000ms ping, so I'm suspecting that might be part of the problem. A login from our PC works fine. I'm going to do further experimentation and see if logging in under my account instead of hers causes the same problems, but I recommended she sign up based on my own experience on the exact same Mac earlier. If anyone knows what may be causing this, let me know. I'll report back in a bit with my results.

UPDATE: Ok, for a short time I thought it was only when my friend played on the Mac that the problem was occuring. For some reason, when she plays she gets EXACTLY 2 minutes and then she gets logged out. When I play I get a random amount of time, but I still eventually get logged out in the same manner. There is no client crash or anything, it just disconnects. I did notice that my ping registered as normal during the times that I stayed logged in longer, and it registered as 1000 (exactly) when it was quickly logging me out. On my end it appeared as though I was completely lagged out (couldn't move, etc) but watching through my friend's eyes as she was on the PC indicated that SL was receiving all of my input. My avatar was walking around and such exactly as though everything was working fine, but on the Mac end it thought it was lagged out. So far I've had no luck rectifying this on my end (through changing network config, swapping cables and such) so I'm inclined to think it's a bug in the client lag detection or updating. I'll post more if I find anything.
Bino Arbuckle
Registered User
Join date: 31 Dec 2002
Posts: 369
01-06-2004 11:29
Xad, you don't happen to be running on wi-fi do you?

I had similar issues when I was having interference to my wi-fi connection... pings in the 800-1200 range, crazy packet loss, yadda yadda.

But if you're on wired, then, I dunno. There doesn't seem to be a reproducible pattern of all these oddities the Macs seem to have, and that's not good.
Xadrian Baysklef
Dancing Monkey
Join date: 17 Nov 2003
Posts: 59
01-06-2004 14:40
Nope, wired connection. One thing I did notice, however, is that last night when I set my video card memory to 16MB, I wasn't logged out for an entire play session. Potentially coincidence, but maybe not. Inspection indicates that I have a 32MB GeForce card, so I'm not sure why that affected anything. Despite luck in that field, I was having increased occurances of the Mac client not processing movement updates. What I mean by that is that the Avatar in the Mac client appears to be lagged out (and hence not moving) while everyone else sees the avatar moving properly. Chat, etc. comes through fine, and after a minute or two there's a sudden update and everything is normal again. It doesn't seem to be a normal lag issue. As always, more playing to come.
Xadrian Baysklef
Dancing Monkey
Join date: 17 Nov 2003
Posts: 59
01-17-2004 00:10
I have found the problem and fixed it. Yay!

Apparently there was some weird interaction between my linksys router and our Mac. The router by itself was never a problem, and the mac on other networks never had any issues (though we didn't try SL on it... would have saved some time on our part).. the two together, however, were not so happy. The only other indication that there was a problem (besides SL) was that sometimes the Mac wouldn't see the network when it woke up.

I recieved my D-LINK wireless (PCI) card, wireless router, and Mac Airport card today and setup the new network. Lo and behold, no disconnect problems (though I did coincidentally have a client crash just after logging in the first time). And now we can both play at the same time. Hurray!

Thought I'd follow this up just in case anyone else was having similar issues.