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Quicktime installed, can't see video

Trixie Bumbo
Registered User
Join date: 18 Feb 2007
Posts: 28
01-27-2010 06:04
I've a new computer running Windows 7. After installing Quicktime I can't see any videos/movies in SL. I'm very clueless about how to fix this so any help would be appreciated.
SuezanneC Baskerville
Forums Rock!
Join date: 22 Dec 2003
Posts: 14,229
01-27-2010 06:30
What viewer are you using? (The viewer is the program you run to connect to the SL world.)

Do you have the options to display media turned on in Preferences?

What urls have you tried?

Are you trying to show videos on your own land or trying to watch videos on other people's land?

Does this wiki page help?

http://wiki.secondlife.com/wiki/Play_media
http://wiki.secondlife.com/wiki/Play_media
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So long to these forums, the vBulletin forums that used to be at forums.secondlife.com. I will miss them.

I can be found on the web by searching for "SuezanneC Baskerville", or go to

http://www.google.com/profiles/suezanne

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http://lindenlab.tribe.net/ created on 11/19/03.

Members: Ben, Catherine, Colin, Cory, Dan, Doug, Jim, Philip, Phoenix, Richard,
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Trixie Bumbo
Registered User
Join date: 18 Feb 2007
Posts: 28
01-27-2010 07:50
There is a movie theatre on our parcel and I was trying to watch a movie there. This happens with both Emerald Viewer (which I use most of the time) but also with the official LL viewer. The media options are turned on in preferences. What I see on the screen is the Quicktime logo, not even the default graphic we have up.

Here's my setup:

Emerald Viewer 1.23.5 (950) Oct 18 2009 08:38:50 (Emerald Viewer)
Release Notes

Built with MSVC version 1400

You are at 258410.6, 252444.1, 101.7 in Pando located at sim9015.agni.lindenlab.com (216.82.41.191:13001)
Second Life Server 1.34.3.143038
Release Notes

CPU: Intel Core Series Processor (2798 MHz)
Memory: 4092 MB
OS Version: Professional (Build 7600)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: ATI Radeon HD 5800 Series
Windows Graphics Driver Version: 8.14.0010.0716
OpenGL Version: 3.2.9239

libcurl Version: libcurl/7.18.1 OpenSSL/0.9.8j zlib/1.2.3
J2C Decoder Version: OpenJPEG: 1.3.0, Runtime: 1.3.0
Audio Driver Version: OpenAL, version 1.1 ALSOFT 1.7.411 / OpenAL Community / OpenAL Soft: DirectSound Software
LLMozLib Version: [LLMediaImplLLMozLib] - 2.01.30089 (Mozilla GRE version 1.8.1.21_0000000000)
Packets Lost: 0/3425 (0.0%)