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Siggy Barbosa
SL Starving Artist
Join date: 29 Apr 2007
Posts: 17
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05-02-2008 22:57
I just upgraded my video card in my system and I'm now getting an error message when trying to start Second Life. It comes up right after it detects my hardware during startup and says the following:
Second Life is unable to run because your video card drivers are out of date or unsupported. Please make sure you have the latest video card drivers installed.
If you continue to receive this message, contact customers service.
The new video card is an nVidia Geforce 7600 GS 512mb AGP card and according to the hardware recommendations for SL, should work just fine. The first time I started SL after installing the new card, it started just fine then my spyware software did an update and SL crashed. Now, I get this error message everytime. I've uninstalled SL, installed it over a current install, thinking it might have been corrupted. I've also updated to the latest release of the driver for my video card. However, I'm still getting the same error message.
Any ideas?
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Molly Switchblade
Steppin' Razor
Join date: 9 Jan 2006
Posts: 25
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works for me
05-03-2008 01:25
Windows sometimes is cranky about re-installing graphics drivers. I suggest:
1) Boot into safe mode (press F8 after bios screens and before Windows flag appears)
2) de-install graphics drivers from safe mode using add/remove programs
3) reboot into safe mode
4) install the desired graphics driver from safe mode. IMPORTANT: use the graphics driver installer, NOT the Windows 'new hardware detected' wizard. If the wizard opens, close it without installing anything.
5) reboot into normal mode success (hopefully)
A brief explanation: When you mix Microsoft's default graphics driver components with genuine ATI/NVIDIA drivers, your system can be unstable, or even fail to recognize the hardware properly. You must de-install and re-install {using the driver installer application while in safe mode} to ensure there are no wayward MS driver components remaining. I'm not interested in arguing this. YMMV.
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Another problem may be that the motherboard AGP "GART"drivers are not properly installed, causing your AGP card to be recognized as PCI (slower). Check your graphics control panel and see that your card is correctly identified as an AGP card (not PCI). Unfortunately that fix is so variable (based on motherboard chip set) that I'm not going to attempt a answer.
_____________________
All positioning relative to the avatar is calculated from ... 0,0,0 on the body, which is centered on the pelvis. - Ceera Murakami
Now I understand just about everything I've ever seen in Second Life.
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Siggy Barbosa
SL Starving Artist
Join date: 29 Apr 2007
Posts: 17
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05-03-2008 10:15
Thank you Molly. Problem solved.  |
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Siggy Barbosa
SL Starving Artist
Join date: 29 Apr 2007
Posts: 17
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05-03-2008 18:09
Wow, it's doing this crap again. I ran SL just fine all day today and now try and start it and I'm getting this message, yet again.  |