Second Life Forums Archive

Snakekiss Noir

japanese designer

Join date: 9 Dec 2003

Posts: 334

06-26-2008 12:56

Stops at 'region handshake' very slow then fails with error message saying we are having trouble connecting , may be your internet ( clearly not!) or the SL servers...

offers teleport option then says ' you have been disconnected from region you were in' CLOSE

over 30 mins so far now.. no mention on site
update 50 minutes now.. how long does it take for them to notice?/
1.5 hours NOW being told logins are restricted due to load 0 how can I pay hundreds of dollars a month and be told i cannot get in??? That's crazy.. restrict the free people first!

Rebbecca Riggles

Registered User

Join date: 26 May 2008

Posts: 7

Typical

06-26-2008 13:58

Yep I cant get in either and I have my first ever event planned for tonight. I dont care that I cant get my free alt in, but my paying account should be allowed in.

High demand according to the login refusal, but there are only 58K in, a lot less than normal.

sounds Turner

Registered User

Join date: 13 Sep 2005

Posts: 160

Reply

06-29-2008 02:48

Same message here,
Two days now not the first time

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-02-2008 00:34

yeah i just got this issue after my last one with the normal client version

sounds Turner

Registered User

Join date: 13 Sep 2005

Posts: 160

Reply

07-02-2008 01:58

You know it took me a while, should have remembered from the last time,
Allthough i had to do system restore two times i think that did the trick
I'd love to know what sets it off

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-02-2008 22:37

tried it only once so far it didnt help at all

sounds Turner

Registered User

Join date: 13 Sep 2005

Posts: 160

Reply

07-02-2008 23:43

It didn't work the first time for me,
I also uninstalled every trace of the sl cient and reinstalled
Tryed pluggin out my router and modum and computer for a while to see if it might be a dns problem

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-04-2008 16:10

tell me exactly what you uninstalled and deleted to get SL to work

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-05-2008 22:56

.

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-08-2008 13:23

ok can someone tell me how to get rid of second life from my computer completly? its been about a week now since SL got messed up on my desktop and im sick of playing it on my laptop with 2 frames per sec... thankss

not to mention ive sent LL 3 tickets already about my problem and they have only answered 2, the 3rd one (that has ALL the information that they asked me to include) has been sent to them about a week ago and i dont know what they are doing but i sure hope it gets answered soon, so in the meantime i would like to at least try and see what i can get from here.

Sarchyapone Baxton

Registered User

Join date: 11 Jun 2008

Posts: 2

Same problem

07-09-2008 03:28

"Stops at 'region handshake' very slow then fails with error message saying we are having trouble connecting , may be your internet ( clearly not!) or the SL servers..."

I was using SL from work without any problems, but now, this is the second week, whenever I try to log in I receiv this message exactly at the same point...
I tryed also to disable firewall (also if before i was using WITH firewall enabled), but without success...
Please can someone help me and/or tell me what to do?

Alexxxx Svoboda

Registered User

Join date: 30 Jun 2008

Posts: 24

07-09-2008 20:52

Yeah same thing here. Except i play SL on both my desktop and laptop, and SL works on my laptop barely at 2 fps but it stopped playing on my desktop... and both the desktop and laptop are using a wireless internet connection on the same router and modem. What has gone wrong?

Sarchyapone Baxton

Registered User

Join date: 11 Jun 2008

Posts: 2

07-11-2008 00:36

Noone cares about it?

SusanSilly Snoodle

Registered User

Join date: 9 Jul 2008

Posts: 6

07-14-2008 08:29

I am having the same problem here all afternoon.
EDIT **
My firewall was blocking 8.2.33.169 due to SL violating a snort rule.
If your firewall allows you to add IP exceptions try adding this one to see if it fixes the problem.
EDIT**
216.82.18.194 as well.

Evangeline Arcadia

Registered User

Join date: 2 Dec 2006

Posts: 87

07-15-2008 11:49

Well I'm glad I'm not the only one! I'vee been having this exact problem with this error since yesterday, and quite frustrated with it.

On the odd occasion I have managed to log into SL I can't move, tp, can't chat, and there are various other in-world problems. Tried re-logging only to get the error message again...

I filed a bug report, got one or two suggestions from LL but everything's still the same. SL has full access under my firewall settings. I haven't changed anything to do with SL, or on my computer either. I tried reinstalling. No help. I really don't believe the problem is at the client end...

I would recommend filing a bug report - the more reports they get of this the more chance they'll take notice of it and fix it.

Welcome to the Second Life Forums Archive

login failing

login failing
Snakekiss Noir japanese designer Join date: 9 Dec 2003 Posts: 334	06-26-2008 12:56 Stops at 'region handshake' very slow then fails with error message saying we are having trouble connecting , may be your internet ( clearly not!) or the SL servers... offers teleport option then says ' you have been disconnected from region you were in' CLOSE over 30 mins so far now.. no mention on site update 50 minutes now.. how long does it take for them to notice?/ 1.5 hours NOW being told logins are restricted due to load 0 how can I pay hundreds of dollars a month and be told i cannot get in??? That's crazy.. restrict the free people first!
Rebbecca Riggles Registered User Join date: 26 May 2008 Posts: 7	Typical 06-26-2008 13:58 Yep I cant get in either and I have my first ever event planned for tonight. I dont care that I cant get my free alt in, but my paying account should be allowed in. High demand according to the login refusal, but there are only 58K in, a lot less than normal.
sounds Turner Registered User Join date: 13 Sep 2005 Posts: 160	Reply 06-29-2008 02:48 Same message here, Two days now not the first time
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-02-2008 00:34 yeah i just got this issue after my last one with the normal client version
sounds Turner Registered User Join date: 13 Sep 2005 Posts: 160	Reply 07-02-2008 01:58 You know it took me a while, should have remembered from the last time, Allthough i had to do system restore two times i think that did the trick I'd love to know what sets it off
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-02-2008 22:37 tried it only once so far it didnt help at all
sounds Turner Registered User Join date: 13 Sep 2005 Posts: 160	Reply 07-02-2008 23:43 It didn't work the first time for me, I also uninstalled every trace of the sl cient and reinstalled Tryed pluggin out my router and modum and computer for a while to see if it might be a dns problem
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-04-2008 16:10 tell me exactly what you uninstalled and deleted to get SL to work
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-05-2008 22:56 .
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-08-2008 13:23 ok can someone tell me how to get rid of second life from my computer completly? its been about a week now since SL got messed up on my desktop and im sick of playing it on my laptop with 2 frames per sec... thankss not to mention ive sent LL 3 tickets already about my problem and they have only answered 2, the 3rd one (that has ALL the information that they asked me to include) has been sent to them about a week ago and i dont know what they are doing but i sure hope it gets answered soon, so in the meantime i would like to at least try and see what i can get from here.
Sarchyapone Baxton Registered User Join date: 11 Jun 2008 Posts: 2	Same problem 07-09-2008 03:28 "Stops at 'region handshake' very slow then fails with error message saying we are having trouble connecting , may be your internet ( clearly not!) or the SL servers..." I was using SL from work without any problems, but now, this is the second week, whenever I try to log in I receiv this message exactly at the same point... I tryed also to disable firewall (also if before i was using WITH firewall enabled), but without success... Please can someone help me and/or tell me what to do?
Alexxxx Svoboda Registered User Join date: 30 Jun 2008 Posts: 24	07-09-2008 20:52 Yeah same thing here. Except i play SL on both my desktop and laptop, and SL works on my laptop barely at 2 fps but it stopped playing on my desktop... and both the desktop and laptop are using a wireless internet connection on the same router and modem. What has gone wrong?
Sarchyapone Baxton Registered User Join date: 11 Jun 2008 Posts: 2	07-11-2008 00:36 Noone cares about it?
SusanSilly Snoodle Registered User Join date: 9 Jul 2008 Posts: 6	07-14-2008 08:29 I am having the same problem here all afternoon. EDIT My firewall was blocking 8.2.33.169 due to SL violating a snort rule. If your firewall allows you to add IP exceptions try adding this one to see if it fixes the problem. EDIT 216.82.18.194 as well.
Evangeline Arcadia Registered User Join date: 2 Dec 2006 Posts: 87	07-15-2008 11:49 Well I'm glad I'm not the only one! I'vee been having this exact problem with this error since yesterday, and quite frustrated with it. On the odd occasion I have managed to log into SL I can't move, tp, can't chat, and there are various other in-world problems. Tried re-logging only to get the error message again... I filed a bug report, got one or two suggestions from LL but everything's still the same. SL has full access under my firewall settings. I haven't changed anything to do with SL, or on my computer either. I tried reinstalling. No help. I really don't believe the problem is at the client end... I would recommend filing a bug report - the more reports they get of this the more chance they'll take notice of it and fix it.