HELP!!! For 2 mo. I haven't been able to TP....

I have spent the past 2 months with the following issues:
*Crash every teleport
*Often crash while walking onto a new sim
*Cannot upload
*Cannot have group chat
*Cannot create a group
*Cannot buy Lindens in world
*Cannot take pictures
*Cannot create note cards
These are the main problems off hand, and are vital to my game play. I am not receiving proper help. I have deleted and reinstalled a few times. I have done all the normal fixes. If a Linden can hear my plea for help....Maybe a Linden would care to log on as my AV and see all the frustrating problems I am having. Please Please help me....This is driving me crazy.

Have you tried a) lodging a ticket or b) calling Support?

They kept closing my tickets, and I reopened but have not heard anything. I cannot call because I have a basic account.

You can still phone them, no matter what type of account you hold, to my knowledge (someone correct me if I'm wrong). I don;t know that number offhand, but I know it's been posted in the forums before. What are they saying when they are closing your ticket? Tehy wouldn't generally do it without giving you a solution?

They were saying they couldn't help because of my basic account, and then they closed saying a solution was provided...when one was not. I think they were hoping the lastest updates would fix it. No one is communicating with me though. And I was pretty sure I read that phone support was strictly for premium accounts. Believe me, I would LOVE to talk to someone. I am about to just stay parked at Linden Village till someone acts like they care.
*whimper*

the only phone number I have access to is for billing, and wont go to tech support. Since I do not have a higher account the phone number isn't shown to me for tech support. *sigh*

I had these same problems, and on a whim I decided to try the Firstlook Windlight client, and PRESTO, suddenly the problems (for the most part) went away. You might try changing to the firstlook client and see if it has any effect.

Wow...i'm not even sure how to begin to switch. I wonder if you have to run both, and it takes up alot of space if it will effect the overall running of the computer. i just wish i wasn't broken...

For some time now I have had tp issues ~ I would try and get to a new LM and SL seemed to decide weather I could get there or not. What would happen is I would teleport and the screen would go black and start to load a progress bar it would say "Contacting new region" and then just sit there till eventually it would crash and give me a gray screen saying "view IM and Chat or quit" if I cancelled before the end I had about 20 seconds before I would also crash and teleports would all be blocked. I just used to avoid these places until the other day this happened ofter lindens updated and restarted my home sim I could no longer go there. Man I was so p**sed off and with none of the normal solutions helping I did some research. The solution is as follows

The reason it seems it will not connect is updated DNS server protocols that my ADSL Router although only 6 months old only partially supports. To fix this you have 2 options

1 - Replace your ADSL router modem with a different brand

2 - Upgrade the firmware on the ADSL router modem to the latest version. This is the one I chose being that my ADSL Router modem was only 6 months old you can aquire an updated version of the firmware from your ADSL Router Modem manufacturers website and intstall it. The menu on mine accessable by going to 192.168.1.1. and entering the username and password would bring up a control menu for my ADSL Router modem. It has an option under the tools menu for update. I chose this and used the updated firmware to upgrade my unit to the latest. It is important to note that YOU MUST only use the versions of firmware for your model unit. DO NOT use one that is close or something. The wrong firmware may make your modem completely unusable. If you are not confident with this I would get a computer savy friend to help or just buy a new ADSL router modem, the linksys units by cisco work well.

After upgrading my firmware I find not only can I get to my home sim but all sims, and all of the places I used to have problems getting to I have no problems with. All my teleport issues I ever had were fixed by this one thing. The firmware upgrade was free and was realitivley straight forward once I tracked down an upgraded version of the firmware.

Hope this is useful for many SL people I am happy I can now get home again

Helios Brune