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Jaymz Dean
Registered User
Join date: 28 Dec 2006
Posts: 3
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02-17-2009 15:20
I keep getting the message: "Login Failed. Unable to connect to a simulator." I've tried to login many, many times over the course of a few hours and still no luck. I've never had this problem before. So far I've tried deleting the cache, restarting the computer, logging in under a different sim, and then I even logged in under my husband's account (on the same computer mind you) and that worked. I went back to login with my account, and same issue as before.
Can anyone out there shed some light on this?
Cheers,
JD.
*Update* I even tried completely erasing SL and all it's files, re-downloading and re-installing. I STILL can't login. Can someone please help me...?
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Karl Baryl
Registered User
Join date: 3 Jul 2008
Posts: 48
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"Login Failed
02-18-2009 01:21
"Login Failed. Unable to connect to a simulator."
that message sounds like your firewall software is blocking the connection
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Jaymz Dean
Registered User
Join date: 28 Dec 2006
Posts: 3
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02-18-2009 07:28
No, it's not a firewall problem, as I can login with my husband's account on the same computer.
I sent this into Linden Labs (as a login problem ticket) for them to look at. They "hijacked" my account with my permission and got the same message as I did, so it's not my computer at all...
I'll put an update once they resolve the issue and tell me what happened.
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Jaymz Dean
Registered User
Join date: 28 Dec 2006
Posts: 3
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Back to Normal
02-19-2009 14:25
Well everything is back to normal thanks to the quick work by the Lindens. Here was the answer I got:
I have found what was wrong, you were having a group active which contained invalid characters and our login script 'choked' on them. I have removed these characters and tested your account again.
You should now be able to login again.
I am sorry for the inconvenience.
Regards,
Data Linden
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