please help

i think something's really wrong.. i was trying to get on today and everything was super slow. the buttons on the screen where you connect wouldn't do anything but finally i got them to work and clicked connect. it took about 10 minutes but finally after a few tries it connected but it said my inventory and clothes were still downloading. i couldn't move. it would take about 30 seconds for anything to happen on the screen. finally i managed to quit.

everything was acting really weird like it kept trying to update me to 0.9 but then it said i already was. so i uninstalled it and downloaded it again and installed it. then i started it and i got a blue screen and my computer rebooted. when i got back to windows my shortcut for SL was gone so i tried to just find the program and start it. i got in ok but i couldn't do any emotes and when i'd walk and stop i'd be stuck in whatever position i was in. i would try to mess with appearance and my avatar wouldn't turn to face the view. then my whole upper body started bending over like i was melting til my head was pointing straight down. i was looking for a Linden but then i crashed when i tried to talk to someone.

now it won't uninstall and the shortcut says it's not valid. i have no idea what to do. can anyone please help?

I can't help, but instead want to report a similar problem. I am experiencing the same symptoms when I try to log in (except I don't crash, just get logged out.)

Damiana,

I'm not sure if your problems are graphics related or network related.

If there's a long delay between when you push the mouse button down over the "Connect" button and when the screen image changes, that's a graphics issue. I would recommend downloading new graphics card drivers, uninstalling your old ones, and installing new ones.

If the screen is changing reasonably quickly, but you can't get logged on, I suspect network issues. There are some articles in the Knowledge Base about dealing with network and firewall problems.

Hope this helps,

James

i upgraded my video drivers last week. everything was working just fine but it blew up today. did you see the part where i said SL won't uninstall now and the shortcut says it's not valid anymore? i don't know how to run the program or how to get rid of it to reinstall it.

there's a long delay between clicking connect and anything happening then there's a really really really long delay before i get in the game.

once i get in my avatar's stuck in weird positions when i move around and my top half start moving like it's blowing in the breeze or deflating or something. well i mean it did when i could still get in.

Then I'm not sure what's going on.

Second Life can be removed from your system by deleting:

C:\Program Files\SecondLife

and

C:\Documents and Settings\Application Data\<username>\SecondLife

It sounds like something is either partially installed or partially uninstalled.

I'd try removing those folders (the second one may be "hidden" and installing again.

James

thank you James..i'll try that.

woohoo! it looks like it worked. i guess something got messed up and when i uninstalled it didn't get rid of everything so the next install was messed up too. thank you James. you're my hero!