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Is the refer-a-friend letter out of date?

Ponzu Poutine
Registered User
Join date: 16 Oct 2005
Posts: 3
10-27-2005 12:52
The letters that I (unwittingly) send out to my friends read:

From: someone
Your friend, XYZ (known in-world as Ponzu Poutine), invites you to try
Second Life for 7 days, free. Second Life is a revolutionary new online experience -- a rapidly
expanding online society, entirely shaped and built by its residents. To find out more and sign up for your free trial, click here: http://secondlife.com/ss/?s=e&u=9da1dfd298287d28dfc8f9350df97610 If you become a subscriber to Second Life via the special link above, your friend will receive L$1000 Linden Dollars (Second Life's virtual currency). Since its June 2003 launch, Second Life has captured the imaginations of both the gaming and mainstream press, as well as its residents: "Second Life is a 3-D online world where you can do whatever you want, build whatever you want and be whoever you want. It's the Matrix minus the evil machines." - Time Magazine "Second Life is a fantastic way to explore your creative side, make
long-lasting friendships and just have plain old FUN!" - Alexis Fairchild, Second Life Resident "In very a Snow Crash-like manner, the makeup of this world exists solely
at the whim of its citizens...it's worth anyone's time to check it out, because it pushes Internet-based interactivity to a whole different level." - GameSpy, Biz Buzz "There is always something amazing happening somewhere in this game..." - Feniks Stone, Second Life Resident "At last, an online game without sword fights or pizza-making." - Slate To try Second Life for 7 days, absolutely free, go to: http://secondlife.com/ss/?s=e&u=9da1dfd298287d28dfc8f9350df97610 This e-mail was created by Ponzu Poutine using the form at the Second Life website http://www.secondlife.com. The information entered by your friend has not been stored by Linden Lab.


I hate to be so blunt, but I feel that this is a very poor piece of communications. I am glad I found SL through an article in Newsweek and not through one of these invitations. No wonder none of my friends have joined or even called me back to ask what it was all about. It looks like spam, it reads like spam, and it probably gets deleted first thing in the morning. OUCH! Such a great product, such a generous referral program, and such an awkward looking e-mail.

I am sorry, I did not even mean to write about that. What I meant to ask was this.

It says

"try Second Life for 7 days, free" and "To try Second Life for 7 days, absolutely free"

This must be a throwback to the previous account policy, right? Or should I expect to see a charge on my PayPal after I have been here for 7 days? (And I think I have!)

If this language is outdated, it should be removed immediately. In today's marketing, it has become a GIANT turn-off. I know it is for me. Try subscribing for something free for a week, two weeks, three months, and you'll end up paying for it without remembering you had done it with an intent of cancellig. So, as a result, I NEVER subscribe to anythign that offers one week free.

I wonder how many of my friends who I tried to get interested in SL passed on it because of the "7 days absolutely free".

Oh, and if this really is the way it works, please let me know!!

Hey, lest I sound ungrateful or inflamatory. What a great product! THANKS! I am totally hooked and can't stop talking about it. So you have to understand my frustration when I actually sell a friend on it over lunch, he asks for a referral, I send one, and three days later he asks when I am going to send him the link. I am guessing he just did not expect something that looked like this.

If I can help out by suggesting specific changes to the letter, let me know.

Start by putting my name (if I was willing to provide it) in the "From" field as opposed to "support@secondlife.com" - which the recepient never heard of and instinctively reaches for Delete.

I am sorry if this topic has been discussed. I searched.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
10-27-2005 12:57
Ponzu, first a warm welcome to SL... and it's not just you. Great of you to bring this up.

The thing is, it's confusing.

I sent a letter about this before—hmmm mebbe post this on Hotline To Linden! :)

/139/1.html
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Ponzu Poutine
Registered User
Join date: 16 Oct 2005
Posts: 3
10-27-2005 12:59
I will, thanks. 500L, 1000L, no matter. Well, 1000L is better, but that's noit why I have been "spamming" my friends with invites to SL.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
10-27-2005 12:59
ALSO I'm curious... does anyone who joined recently have a copy of the welcome email they get when they first come to exist in SL?

I recall some antiquated references in there too but don't know if that's changed yet!

Getting this info together would help bring awareness so that these things can be fix0red. :)
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Kyuubi David
Registered User
Join date: 30 Sep 2005
Posts: 49
10-27-2005 13:22
I signed up on 9/20/05 and here's the welcome letter I received.

From: someone
You've registered for your FREE Second Life Basic Account with name "Kyuubi
David" and you now have unlimited access to Second Life - its building and
scripting tools, events, and land auctions.

If you haven't yet done so, be sure to download and install the Second
Life client software. You can always download the latest version on our
website at http://secondlife.com/download.

When you’re ready, upgrade to a Premium Second Life membership and enjoy a
L$1000 bonus, a higher weekly allowance and the ability to own land on
which you can build, start a business, entertain and live. If you decide
to upgrade to a Premium Account, or to cancel your Second Life account,
you can change your account status at http://secondlife.com/account.

Sincerely,

Linden Lab and the Second Life team

PS - If you have any questions about Second Life please visit our FAQ
page. http://secondlife.com/support/


I don't know what the old welcome letter said but this looks up to date to me.
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
10-27-2005 13:24
Ah kewl wikkid, THANXIES Kyuubi for the convenience... I thot I had one from a friend around here but I couldn't dig it up. :)
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Phil Cassidy
Funky Dancer
Join date: 7 Jan 2004
Posts: 4
only 500?
10-27-2005 13:24
Hi, Where did you find out it is only L$500? :confused:

It says L$1,000 on the referral page here... http://secondlife.com/community/referral.php

Just curious as I've been getting L$1,000 per referral and I'm wondering if that has just changed this week?

Cheers,

Phil Cassidy
Torley Linden
Enlightenment!
Join date: 15 Sep 2004
Posts: 16,530
10-27-2005 13:27
MY APOLOGIES Phil, my mistake—I left out a YUGE part.

It is indeed L$1000 for what you're referring to.

~blushblush~
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Phil Cassidy
Funky Dancer
Join date: 7 Jan 2004
Posts: 4
Phew!
10-27-2005 13:34
Ah good, you had me worried then, lol

Nice website you have too, I've been listening to you techno music, :D

Take it easy!
Reuben Linden
Evangelist
Join date: 17 Feb 2005
Posts: 31
Answer
10-27-2005 13:49
Ponzu and all,

I agree the refer-a-friend letter reads a little oddly. We'll take a shot at a redraft that's more natural and let you know how things turn out.

Reuben

PS.

Would you mind posting what 'you'd' like it to say?
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Reuben Linden
reuben@lindenlab.com
ReallyRick Metropolitan
Yes it's really me.
Join date: 4 Jun 2005
Posts: 691
10-27-2005 14:42
I would like to see the Referal letter very clearly spell out that it is free for a lifetime basic membership. I would also like to see links to the new media page that has the 3 video promos and screen shots. :D

I have always said that once people SEE what SL is they are way more likely to join than just by me trying to explain it alone.
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Alazarin Mondrian
Teh Trippy Hippie Dragon
Join date: 4 Apr 2005
Posts: 1,549
10-29-2005 08:45
Do we get special discounts for referring enemies?
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My stuff on Meta-Life: http://tinyurl.com/ykq7nzt
http://www.myspace.com/alazarinmobius
http://slurl.com/secondlife/Crescent/72/98/116