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Account Disabled

Vivika Maine
Registered User
Join date: 23 Aug 2006
Posts: 2
08-23-2006 05:32
I am here to rant for a friend that cannot! She has tried to contact Lindens to get something straightened out and has yet to see a resolution. Her name is Dawna Zeno. She seemed to have been hacked by another and land was purchased. She did not know of this and she tried to contact Lindens concerning this. There has been no reply via e-mail or through game. Because no one has helped hr resolve this her account has beeen disabled!!! I do not feel this was handled properly for her and having her account disabled was a tragedy where she has abusiness to run!! I am disappointed in this outcome as she is. She would have placed herown oppinion but could not log to do so. If there is a Linden out there that can resolve this please get her account up and running ASAP as it is not fair to her that this unfortunate thing happened.
Hiro Queso
503less
Join date: 23 Feb 2005
Posts: 2,753
08-23-2006 05:35
I would suggest getting your friend to give them a call. From the support pages:

Toll-Free Support Line

If none of the above resources can help, give us a call! We have toll-free support lines staffed during our office hours: 9am-6pm PST, Monday through Friday (we are shrinking our hours just a bit in anticipation of more extensive live phone service in the near future).

* 1-800-961-6851 (US and Canada)
* (00) 800 722 00010 (UK)
* (0011) 800 722 00010 (Australia)

Our direct number (not toll-free) is available worldwide:

* +1 (415) 243-9000

If you call us after business hours, just leave a voice mail (including your Account name and phone number) and we'll get back to you the next business day.
Vivika Maine
Registered User
Join date: 23 Aug 2006
Posts: 2
Thanks
08-23-2006 05:41
I will let her know...maybe hs ei slogged in to yahoo and I can tell her.