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GOOD experience with support!!
Aurael Neurocam
Will script for food
Join date: 25 Oct 2005
Posts: 267
11-03-2005 15:16
I made a mistake when I signed up for an account here (you don't need the details) and ended up paying a lot more than I needed to..

Thanks to a Linden on the phone, I got the matter resolved in MINUTES. This is something that wasn't resolved in 2 days via e-mail.

Thank you.

I just wanted to post that, because all you ever hear about tech support is how BAD it is. I wanted to post (for once) how GOOD tech support can be.

(and to let you all know that sometimes, a 5 minute phone call can be worth a dozen e-mails floating back and forth).
Enabran Templar
Capitalist Pig
Join date: 26 Aug 2004
Posts: 4,506
11-03-2005 15:18
Good advice on the phone call. Definitely a much better approach. Good to hear support is improving.
_____________________
From: Hiro Pendragon
Furthermore, as Second Life goes to the Metaverse, and this becomes an open platform, Linden Lab risks lawsuit in court and [attachment culling] will, I repeat WILL be reverse in court.


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