Unable to buy L$ via PayPal?
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Sean Clancy
Baconwrapped
Join date: 24 Jun 2006
Posts: 69
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09-09-2006 10:22
As if everybody didn't already have enough problems this weekend ...
I have PayPal set up as my billing for SL, and this morning both my partner and I tried to buy L$ via the client and via the website, and were greeted with this message:
Couldn't purchase currency: Failed to bill your account. Please double-check your account's payment settings.
I reset my PayPal preapproved billing agreement -- no dice.
In Live Help, Hermia Linden said they were just now getting word that this is happening, and recommended the PayPal reset (which I already tried), and an email to [email]billing@secondlife.com[/email].
Has anyone with credit card billing had any luck buying L$ today?
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Clubside Granville
Registered Bonehead
Join date: 13 Apr 2006
Posts: 478
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09-09-2006 11:00
Despite lacking a need (and the price!) I just tested the full process: - Increased credit $50 using Credit Card
- Placed Market Buy for L$10,000
- Comfirmed order, was charged and my balances (both USD and L$) updated correctly
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Sean Clancy
Baconwrapped
Join date: 24 Jun 2006
Posts: 69
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09-09-2006 11:09
Aah, it's definitely a LL -> PayPal issue then ... thanks for checking that out, Clubside. PayPal itself is working fine, as we did non-LL transactions with it this morning. If nothing else, resetting my PayPal info and billing setup generated a new billing ID, so I feel a bit more secure. (Actually, Robin said that they IDs were encrypted *and* LL reset all their PayPal billing passwords anyway, but still it couldn't hurt.) Guess I'll be lending my partner some L$ for the weekend; I'm somewhat flush but he's broke. Fortunately I think he's probably good for it.  |
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Joshua Nightshade
Registered dragon
Join date: 12 Oct 2004
Posts: 1,337
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09-09-2006 11:19
thread moved to totally gay.
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 Visit in-world: http://tinyurl.com/2zy63d http://shop.onrez.com/Joshua_Nightshade http://joshuameadows.com/
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Sean Clancy
Baconwrapped
Join date: 24 Jun 2006
Posts: 69
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09-09-2006 11:25
From: Joshua Nightshade thread moved to totally gay. As a L$3 bill! Or as Patsy and Edina would say, " Frightfully gay ..." |
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Venus Vaughan
Registered User
Join date: 3 Dec 2005
Posts: 66
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09-09-2006 12:25
From: Sean Clancy As if everybody didn't already have enough problems this weekend ...
I have PayPal set up as my billing for SL, and this morning both my partner and I tried to buy L$ via the client and via the website, and were greeted with this message:
Couldn't purchase currency: Failed to bill your account. Please double-check your account's payment settings.
I reset my PayPal preapproved billing agreement -- no dice.
In Live Help, Hermia Linden said they were just now getting word that this is happening, and recommended the PayPal reset (which I already tried), and an email to [email]billing@secondlife.com[/email].
Has anyone with credit card billing had any luck buying L$ today? Sean !!the same thing happend to me ... i had Finally went to my Slexchange and got my lindens there .... i think the web page needs some work here too ... Just a thought V-Girl |
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Sean Clancy
Baconwrapped
Join date: 24 Jun 2006
Posts: 69
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Aha!
09-09-2006 16:10
They fixed it ... as of 4pm SLT I was once again able to buy a wheelbarrow full of L$.
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Joshua Nightshade
Registered dragon
Join date: 12 Oct 2004
Posts: 1,337
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09-09-2006 16:20
From: Sean Clancy They fixed it ... as of 4pm SLT I was once again able to buy a wheelbarrow full of L$. Spend it on my store, yo. Business has been teh sux since this shit went down.
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Visit in-world: http://tinyurl.com/2zy63d http://shop.onrez.com/Joshua_Nightshade http://joshuameadows.com/
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Chastity Sin
Homeless
Join date: 1 Sep 2006
Posts: 14
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09-09-2006 19:41
*grumble*
Still not working for me.
Someone in the Tech Support thread said they called LL and was told it was a "known issue" and would be fixed on Monday.
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Sean Clancy
Baconwrapped
Join date: 24 Jun 2006
Posts: 69
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09-10-2006 00:53
From: Joshua Nightshade Spend it on my store, yo. Business has been teh sux since this shit went down. I did, but a few days ago. Central Biomanifest. It's way cool. |
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Riot Heidenstam
Registered User
Join date: 22 Jun 2006
Posts: 1
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Same problem
09-10-2006 07:20
I got the same problem with my PalPal-Account. I agreed the "billing agreement" from PayPal und still can't buy $L. I live in Germany and calculated the € > $ change with xe.com. PalPal checked my account and they said that everything is ok with my account. LindenLabs didn't answer to my email - so I think they don't need my money. They never answered to any questions I sent.
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Chastity Sin
Homeless
Join date: 1 Sep 2006
Posts: 14
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09-10-2006 07:43
From: Riot Heidenstam LindenLabs didn't answer to my email - so I think they don't need my money. They never answered to any questions I sent. I sent mail too and didn't get a response, but I don't think LL offers any kind of support on the weekend (not a very user friendly practice). So I'm waiting for Monday to see if they get back to me or fix the problem. |