Hi, I am new to SL and upgraded my account a few hours ago. I was expecting a $L1000 bonus to be added to my account and an email regarding my upgrade and have received nothing yet. I have logged out and back in to see if that worked and obviously it didnt.
Does anyone know how long it is supposed to take? My account history shows my new billing date, so LL is making sure they got that part of the upgrade done, but where is my "bonus"?
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upgrading account |
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Kimmeebear Doolittle
Registered User
Join date: 11 Nov 2005
Posts: 7
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11-20-2005 10:46
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Ron Overdrive
Registered User
Join date: 10 Jul 2005
Posts: 1,002
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11-20-2005 11:07
I got mine shortly after upgrading. If you don't get it by tomarrow I'd make a call to LL's toll free help number in the support pages. Until then you could always post this in the HotLine to Linden section.
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Kimmeebear Doolittle
Registered User
Join date: 11 Nov 2005
Posts: 7
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11-20-2005 11:21
Hotline to Linden section?? Hmmm, can u tell I'm a newbie...lol I'll go look for it. Thanks!
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Eamonn Soothsayer
Registered User
Join date: 25 Oct 2005
Posts: 35
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11-20-2005 13:19
not that asking a Linden will help. They will tell you that they are "looking into it" and do nothing.
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Phoenix Psaltery
Ninja Wizard
Join date: 25 Feb 2005
Posts: 2,599
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11-20-2005 13:39
not that asking a Linden will help. They will tell you that they are "looking into it" and do nothing. It's people like you with attitudes like this that make me wish the Hand Of Satan was legal. P2 _____________________
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Kimmeebear Doolittle
Registered User
Join date: 11 Nov 2005
Posts: 7
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11-20-2005 13:49
Well, so far you are correct. I reposted this in the hotline to linden area and havent gotten a response yet.....
Welcome to SL huh? |
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James Miller
Village Idiot
Join date: 9 Jan 2003
Posts: 1,500
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11-20-2005 13:57
It's Sunday, folks. Don't expect a reply until Monday. My guess is, the problem will be resolved before they are even able to reply. It's probably just a matter of charging your credit card, or something.
_____________________
George W. Bush hates America.
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Jillian Callahan
Rotary-winged Neko Girl
Join date: 24 Jun 2004
Posts: 3,766
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11-20-2005 13:58
Well, so far you are correct. I reposted this in the hotline to linden area and havent gotten a response yet..... Welcome to SL huh? Support Requests and Technical Help Please note that this forum should not be used for questions regarding individual accounts or bug reports. We will also be actively removing any duplicate threads to avoid confusion. If you have a specific technical support question (e.g., problems logging in or client crashes), please contact [email=support@secondlife.com]support@secondlife.com[/email] or call 800/860-6990 during business hours (M-F, 8AM-6PM Pacific). Any support requests that are posted here will be passed on to the support group, and then archived to help reduce the signal to noise ratio in the overall forum. You can also post in the Technical Issues Forum. _____________________
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Kimmeebear Doolittle
Registered User
Join date: 11 Nov 2005
Posts: 7
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11-20-2005 14:57
I knew there had to be an answer somewhere. Thank you! I just never assumed the "office" was closed on weekends. There seems to always be things going on and fixes to be done I assumed they were around everyday. Thats what I get for assuming.
Thanks again! |